Online Information and Support
Software AG Documentation Website
You can find documentation on the Software AG Documentation website at
http://documentation.softwareag.com. The site requires credentials for Software AG's Product Support site Empower. If you do not have Empower credentials, you must use the TECHcommunity website.
Software AG Empower Product Support Website
If you do not yet have an account for Empower, send an email to
empower@softwareag.com with your name, company, and company email address and request an account.
Once you have an account, you can open Support Incidents online via the eService section of Empower at
https://empower.softwareag.com/.
You can find product information on the Software AG Empower Product Support website at
https://empower.softwareag.com.
To submit feature/enhancement requests, get information about product availability, and download products, go to
Products.
To get information about fixes and to read early warnings, technical papers, and knowledge base articles, go to the
Knowledge Center.
If you have any questions, you can find a local or toll-free number for your country in our Global Support Contact Directory at
https://empower.softwareag.com/public_directory.asp and give us a call.
Software AG TECHcommunity
You can find documentation and other technical information on the Software AG TECHcommunity website at
http://techcommunity.softwareag.com. You can:
Access product documentation, if you have TECHcommunity credentials. If you do not, you will need to register and specify "Documentation" as an area of interest.
Access articles, code samples, demos, and tutorials.
Use the online discussion forums, moderated by Software AG professionals, to ask questions, discuss best practices, and learn how other customers are using Software AG technology.
Link to external websites that discuss open standards and web technology.