webMethods Integration Cloud and Cloud Deployment Documentation 6.0.0 | webMethods Integration Cloud | Switch to Cloud Deployment | Monitoring Solutions | Alerts | Configuring the Alerts
 
Configuring the Alerts
You can change the default threshold values and the recipient email for the system alerts. Threshold values determine when a rule is violated and when the system raises an alert.
* To configure the system alerts
1. Navigate to the Alerts page.
2. Select the CONFIGURATION tab.
The Configuration page shows information about the alerts for all solutions. The following table describes the columns in the form.
Column
Description
Name
Alert Name.
Runtime
Integration Server, Universal Messaging, or Terracotta.
Action
The icon activates the configuration view for the alert.
3. Click the Edit this rule icon in the Action column for the alert that you want to configure.
A form with the configuration details for the alert rule is displayed. The following table describes the fields in the form.
Field
Description
Threshold
The KPI's boundary values. When the value of the KPI is outside the range that is specified by these boundary values, the alert is raised.
You can configure the threshold values of critical alerts by adjusting the ends of the red line.
You can configure the threshold values of warning alerts by adjusting the ends of the orange line.
You can configure the threshold values of information alerts by adjusting the ends of the blue line.
Note: The Threshold field is read-only for KPIs that monitor the availability of a runtime instance.
Runtime
Integration Server, Universal Messaging, or Terracotta.
Summary
Summary of the alert.
Interval
The scrape interval. The scrape interval is the frequency at which the system collects the data. The scrape interval is 60 seconds for all rules. Read-only.
Note: The alert does not appear immediately when the corresponding rule violation occurs.
The time delay from the actual time of the rule violation to the system alert is the following:
*up to 70 seconds for run-time availability rules of critical severity
*up to 420 seconds for run-time availability rules of information severity
*up to 180 seconds for the rest of the rules
The system will not send an alert if the rule violation condition is resolved during the corresponding delay period.
Email on alert
Email of the user who will receive the alerts.
Note: The email is used for all rules. In case there are alerts, the system sends emails once every 10 minutes.
To configure more than one email, use comma-separated values.
4. In the Threshold field, change the default threshold value(s) for the alert.
5. In the Email on Alert field, type the email(s) of the user(s) who will receive the email alerts for all rules.
Note: webMethods Integration Cloud stores the email(s) in the local alertManager.yaml file. When you uninstall webMethods Integration Cloud or delete a tenant, the related information is deleted automatically.
6. Click Apply.
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