webMethods Integration Cloud and Cloud Deployment Documentation 5.6.0 | webMethods Cloud Deployment | Cloud Deployment | Monitoring Solutions | Alerts
 
Alerts
 
Alert Types
Configuring the Alerts
The alert is a notification that a rule is violated.
On the Alerts page you can:
*View the number of critical, warning, and information alerts for all the solutions for the selected time range
*Filter the alerts by solution, runtime, severity, and status
*Configure the rules by adjusting the alert threshold values
*Configure the summary of the alerts
*Configure the recipient email for the alerts. For more information about configuring the alerts, see Configuring the Alerts.
By default, the Alerts page displays the number of alerts (critical, warning, and information) for all the solutions, and detailed information about the alerts in a tabular format.
Note: If the duration of the rule violation is less than the time interval at which the rule is evaluated, the alert does not appear on the Alerts page. For more information about the interval, see Configuring the Alerts.
If you deactivate a solution, the Alerts page will not display the alerts for the solution.
If you activate a solution, the Alerts page will display both the historical alerts for the solutions that had been raised before the deactivation of the solution, and the alerts that were raised after the activation of the solution.
The following table describes the information that is displayed in the table on the Alerts page.
Column
Description
Solution
Name of the solution.
Runtime
Run-time type.
*Integration Server
*Universal Messaging
*Terracotta
Instance
Name of the run-time instance.
Start Date
Date and time when the alert was raised.
Resolved On
Date and time when the alert was resolved. The field is empty if the alert is still active.
Message
Description of the alert.
Status
Status of the alert.
* The alert is inactive.
* The alert is active.
Note: The Alerts page might not display the alerts for all nodes from a cluster. For example, if you monitor an Integration Server cluster with two Integration Server instances, and both instances have alerts for the same property with different severity, the Alerts page will show the alert of lower severity only, as explained in the following table.
Integration Server instance
Alert type
Visibility on the Alerts page
Integration Server instance 1
Information. Free memory is low.
Yes
Integration Server instance 2
Warning. Free memory is low.
No
You can view all alerts for all the nodes from the cluster in the email alerts.
By default, the page displays information for the last 24 hours. To view the information for a different time period, use the time-range selector. For more information about the time-range selector, see Monitoring Solutions.

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