webMethods Integration Cloud and Cloud Deployment Documentation 5.6.0 | webMethods Integration Cloud | Applications, Accounts, Operations, Listeners, Upgrade, Keys and Certificates | Applications | Predefined Applications | SugarCRM
 
SugarCRM
Integration Cloud connects to SugarCRM using the Interface for RESTful Web Services v10 and manages the CRM data. You can use it to retrieve, query, create, update, and delete business objects of any type.
Field
Description
Server URL
Provide the login endpoint to initiate communication with the SaaS provider. For example, the end point URL is of the format: https://<instance>/rest/v10. Replace <instance> with your actual SugarCRM instance.
Response Timeout
The number of milliseconds Integration Cloud waits for a response before canceling its attempt to connect to the back end. In case the network is slow or the back end processing takes longer than usual, increase the Response Timeout value. It is recommended to specify a value other than 0. If you specify 0, Integration Cloud will wait indefinitely for a response.
Retry Count on Response Failure
The number of times Integration Cloud attempts to connect to the back end to read a response if the initial attempt fails. If an I/O error occurs, it will retry only if you have selected the Retry on Response Failure option.
Retry on Response Failure
Whether Integration Cloud should attempt to resend the request when the response has failed, even though the request was sent successfully. Select this option if you want to re-establish the connection.
Consumer ID
Also referred to as the Client ID, this is a client identifier issued to the client to identify itself to the authorization server.
Consumer Secret
Also referred to as the Client Secret, this is a secret matching to the client identifier.
Access Token
This token is used for authentication and is issued by the Authorization Server. SugarCRM REST APIs use OAuth 2.0. The Access Token is passed when you invoke any of the REST API endpoints.
Refresh Token
A token used by the client to obtain a new access token without involving the resource owner.
Refresh URL
This is the provider specific URL to refresh an Access Token.
Trust store Alias
Select the alias name of the Integration Cloud trust store configuration. The trust store contains trusted certificates used to determine trust for the remote server peer certificates. You can also add a new Truststore from this field.
Hostname verifier
Select a hostname verifier implementation. Guards against man-in-the-middle (MITM) attacks. The default is org.apache.http.conn.ssl.DefaultHostnameVerifier, which will enable hostname verification. Select org.apache.http.conn.ssl.NoopHostnameVerifier to disable hostname verification.
Keystore Alias
Select the alias for the Integration Cloud key store configuration. This is a text identifier for the keystore alias. A keystore file contains the credentials (private key/signed certificate) that a client needs for authentication. You can also add a new Keystore from this field.
Client Key Alias
Alias to the private key in the keystore file specified in the Keystore Alias field. The outbound connections use this key to send client credentials to a remote server. To send the client’s identity to a remote server, you must specify values in both the Keystore Alias and the Client Key Alias fields.
Enable SNI
Server Name Indication (SNI) is an extension to the TLS protocol by which a client indicates which host name it is attempting to connect to at the start of the handshaking process. Enable this option if the SaaS provider offers SNI-based TLS connectivity, and if you want to connect to an SNI enabled SAAS provider to send the host name specified in the Server URL field, as part of the TLS SNI Extension server_name parameter.
SNI Server Name
If you want to explicitly specify a host name to be included as a part of the SNI extension server_name parameter, in case the host name is other than the host name specified in the Server URL field, specify the host name value in the SNI Server Name field.
Adding or Editing Accounts

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