Online Information and Support

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# Online Information and Support

#### Product Documentation

You can find the product documentation on our documentation website at https://documentation.softwareag.com.

In addition, you can also access the cloud product documentation via https://www.softwareag.cloud. Navigate to the desired product and then, depending on your solution, go to “Developer Center”, “User Center” or “Documentation”.

#### Product Training

You can find helpful product training material on our Learning Portal at https://knowledge.softwareag.com.

#### Tech Community

You can collaborate with Software AG experts on our Tech Community website at https://techcommunity.softwareag.com. From here you can, for example:

- Browse through our vast knowledge base.

- Ask questions and find answers in our discussion forums.

- Get the latest Software AG news and announcements.

- Explore our communities.

- Go to our public GitHub and Docker repositories at https://github.com/softwareag and https://hub.docker.com/publishers/softwareag and discover additional Software AG resources.

#### Product Support

Support for Software AG products is provided to licensed customers via our Empower Portal at https://empower.softwareag.com. Many services on this portal require that you have an account. If you do not yet have one, you can request it at https://empower.softwareag.com/register. Once you have an account, you can, for example:

- Download products, updates and fixes.

- Search the Knowledge Center for technical information and tips.

- Subscribe to early warnings and critical alerts.

- Open and update support incidents.

- Add product feature requests.