Online Help and System Messages

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# Online Help and System Messages

Entire Operations provides a comprehensive online help facility to help you select the appropriate function, command or item from any system screen.

Help texts are available on two levels: the screen level and the field level.

This section covers the following topics:

- Screen Level

- Field Level

- Online Technical Information

- Error Messages

## Screen Level

The hierarchy of the help screens reflects the hierarchy of Entire Operations system screens. This means that you can invoke the online help facility from any system screen and you immediately see the help text defined for that screen. You can then return to the system screen or ask for more help.

The easiest way to invoke online help for any system screen is to simply choose PF1 (Help). Alternatively, you can enter the direct command `HELP` in the Command => line of any screen and press ENTER. From the Main Menu, there is also a third alternative: selecting the Help option.

- Invoking Help from the Main Menu

- Invoking Help from a System Screen

### Invoking Help from the Main Menu

To access the online help facility at the top end of the hierarchy

1. Choose PF1 (Help) from the Main Menu.

   The main Entire Operations Help menu appears with a list of selectable topics and a short explanation of their meaning:

        10.09.19                   Entire Operations Help                     14:05:23
        ----------------------------- Table of Contents ------------------------------
        Option ==>                                                            H00000

                      E n t i r e   O p e r a t i o n s   H e l p

         Enter the number of the required topic for detailed information:

             1   Help about Help   - Entire Operations online help
             2   Maps              - Main items of online screens/maps
             3   Networks and Jobs - Maintenance of networks and jobs
             4   Schedules         - Maintenance of schedules
             5   Calendars         - Maintenance of calendars
             6   Active Jobs       - Display and modification of active jobs
             7   Symbol Tables     - Maintenance of symbols and symbol tables
             8   Logging           - Selection and display of log information
             9   Dynamic JCL       - How to work with dynamic JCL
            10   Administration    - System administration functions
            11   Active Conditions - Maintenance of active conditions
            12   Editor            - Edit functions for various objects
         more ...

       Enter-PF1---PF2---PF3---PF4---PF5---PF6---PF7---PF8---PF9---PF10--PF11--PF12---
                   Quit  End                           Forw

2. Choose PF8 (Forw) to display the next help screen:

        11.09.19                   Entire Operations Help                     09:21:08
        ----------------------- Table of contents (continued) ------------------------
        Option ==>                                                            H0000020

                      E n t i r e   O p e r a t i o n s   H e l p

         Enter the number of the required topic for detailed information:

            13   Reports           - Entire Operations reporting facility
            14   Cross-References  - Cross-references about object use
            15   Direct Commands   - Direct commands for function execution
            16   Import/Export     - Import/export functions

       Enter-PF1---PF2---PF3---PF4---PF5---PF6---PF7---PF8---PF9---PF10--PF11--PF12---
                   Quit  End                     Back

   You can choose PF7 (Back) to return to the previous help screen.

To select a help topic

1. In the Option ==> field at the top of the screen, enter the number that corresponds to the required topic, for example, `5` for Calendars.

2. Press ENTER.

3. The first help screen for the selected topic (here: Calendars) appears:

        05.12.14                   Entire Operations Help                     12:29:24
        --------------------------- Calendar Maintenance -----------------------------
        Option ==>                                                            H13000

         Function
           This screen displays a list of defined calendars.
           The calendar owner may be preselected.
           Modification is allowed for own and linked owners only.

         Line Commands  ( * Enter letter for more help)
           C   Copy of a calendar.
           D   Deletion of a calendar.
         * L   List (display) of a calendar (modification not possible).
         * M   Modification of a calendar.
           S   Short description.
           W   Where used.
               Shows the job networks, for which the calendar is defined.

         New calendars can be added with * PF2.

         more ...

       Enter-PF1---PF2---PF3---PF4---PF5---PF6---PF7---PF8---PF9---PF10--PF11--PF12---
                   Quit  End                           Forw

4. Help texts may consist of one or more screen pages. If a help text consists of more pages, you are notified by the prompt `more ...` at the bottom of the screen. Choose PF8 (Forw) to display more help and choose PF7 (Back) to return to the previous help screen.

5. Some help screens provide direct access to help texts on a related topic or on another level in the help screen hierarchy. You can enter the number or letter for the required topic next to the Option ==> field and press ENTER to display the associated help text. On help screens which list several topics, an asterisk (`*`) marks the topics on which more help is directly available.

### Invoking Help from a System Screen

To invoke a screen help

1. Choose PF1 (Help) from any system screen.

2. A help text appears with general information about the screen from which you invoked the online help (example):

        03.11.16                   Entire Operations Help                     18:01:05
        ---------------------------- Network Maintenance -----------------------------
        Option ==>                                                            H11000

         Function
           A list of the defined or active networks.
           Various functions are available via line commands.
           New networks can be added with PF2  (appl. to master networks only)

         The fields on the map

         Cmd          For the line command.
         Run          Number of currently active runs for this network.
         Owner        The owner of the network.
         Network      The network name.
         Node         The default node for the jobs in the network.
         Description  A short explanation.
                      A bigger description is available with 'Description'.
         Note:  Character 'L' (Loop) is displayed between column Cmd and
                column Run if a definition loop was detected in the network.
         more ...

       Enter-PF1---PF2---PF3---PF4---PF5---PF6---PF7---PF8---PF9---PF10--PF11--PF12---
                   Quit  End                           Forw

3. Some help screens provide direct access to help texts on a related topic or on another level in the help screen hierarchy. Proceed as described in Step 5 above.

## Field Level

On the field level, you can invoke a window containing a help text for the field or a selection list:

- Help Text for Fields

- Selection List

- PF Keys: Online Help

### Help Text for Fields

To invoke a field help text from a system screen

- Enter a question mark (`?`) in the selected input field and press ENTER.

  A window like the example below opens with an explanation of the field:

       05.12.14                ***** Entire Operations *****                13:04:49
       Job Maintenance         Owner NOPALL     Network EA0250S1   Version
       ------------------------------------------------------------------------------
        +------------------------------------------------------------------------+
        |                                                                        |
        |                        Job Definition (Master)                         | -J
        |                                                                        | -J
        |  Job Name       ==> ST11-TEST_        Mod ==> SAG      05.11.14 14:04  | -J
        |  Description    ==> Where it all starts_______________________________ | -J
        |  Job Type       ==> JOB                                                | -J
        |  Execution Node ==> N0082 MVS/ESA                                      | -J
        |                                                                        |
        |  Special Type   ==> ________              Symbol Table ==> ?A0250S1__  | -J
        |  Restartable    ==> N             Symbol Table Version ==> __________  |
        |            Suffix Symbol ==> +------------------------------------------+
        |                              |                                          |
        |                              |               Symbol Table               |
        |  End-of-Job Action Errors se |                                          | *
        |                              |  The Symbol Table contains the Variables |
        | Enter-PF1---PF2--PF3--PF4--- |  for the Dynamic JCL Generation.         |
        |       Help  Add  End  Edit   |  It can be maintained manually or be     |
        +----------------------------- |  modified by programs.                   |
                                       |                                          |
                                       |  Enter * to select a Symbol Table.       |
                                       +------------------------------------------+

      Enter-PF1---PF2---PF3---PF4---PF5---PF6---PF7---PF8---PF9---PF10--PF11--PF12---
            Help  Add   End         Save        Up    Down                    Menu

Note
If the question mark (`?`) is available as a wildcard for specifying a name range in a field, the field help function may not be available.

### Selection List

If you do not know the appropriate values for an input field of an Entire Operations definition screen or window, you can usually open a selection window and select a value from a list: see the section Selecting Items from a Menu for further information.

### PF Keys: Online Help

The following PF keys are available in the online help facility:

PF Key | Name | Function
--- | --- | ---
PF2 | Quit | Leave the online help facility.
PF3 | End | Return to previous screen.
PF7 | Back | Scroll up (backwards).
PF8 | Forw | Scroll down (forward).

## Online Technical Information

You can use the `TECH` direct command to display technical information on your current Entire Operations session as shown in the following example:

    +--------------------------------------------------------------------+
    |                                                                    |
    |  Entire Operations        5.5.1              19-01-29              |
    |                                                                    |
    |  System Automation Tools  3.5.1              19-01-29              |
    |  Entire System Server     3.6.2              Nd. 55523             |
    |  Natural                  8.2.7.0007                               |
    |  Editor                   8.2.7              11-07-25              |
    |                                                                    |
    |  Program      MENUEOR                                              |
    |  Map                                                               |
    |  Library      SYSEOR   syseor                                      |
    |  Codepage     IBM01140                                             |
    |                                                                    |
    |  User - Id    NOPSAG                                               |
    |  Date / Time  19-02-04 11:32:20                                    |
    |  Terminal     1     40 VIDEO                                       |
    |  TP/OP System COMPLETE DAEF MVS/ESA SP7.2.2 JES2 z/OS 2.2          |
    |                                                                    |
    |  PF3 End   PF4 NOP Fixes   PF5 SAT Fixes                           |
    +--------------------------------------------------------------------+

For further information, see TECH in the Direct Commands documentation.

## Error Messages

- Help for System Messages

- Finding System Messages

### Help for System Messages

You can obtain additional information on the system messages that can appear in the Entire Operations version installed at your site.

To display the long text for a short system message

1. Enter the `HELP` direct command in the Command line for the message (here: `EOR0024 - Invalid Date Format`) received:

   For example:

       HELP MSG EOR0024

   (`EORnnnn` for Entire Operations messages or `NATnnnn` for Natural messages)

   Press ENTER.

   A help screen appears with additional explanations and (if relevant) advice on how to correct an error:

        19.06.15                ***** Entire Operations *****                16:09:16
                                     Message Information
        ------------------------------------------------------------------------------
        EOR0024 - Invalid Date Format

        The entered date is not in the format defined for
        this installation, or
        Year, month, or day are not in the correct value range.

        Enter a valid date, or '?' to inquire the date format.

        ------------------------------------------------------------------------------

       Enter-PF1---PF2---PF3---PF4---PF5---PF6---PF7---PF8---PF9---PF10--PF11--PF12---
                         End

   For further information on the `HELP` direct command, see the relevant section in the Direct Commands documentation.

To display a list of all messages using the Natural HELP utility

1. At a Natural command prompt (`NEXT` or `MORE`), enter the following system command and press ENTER:

       HELP USER SYSEOR

   for all Entire Operations (`EORnnnn`) messages.

   Or:

       HELP USER SYSSAT

   for all System Automation Tools (`SAGnnnn`) messages.

   Or:

       HELP NAT

   for all Natural (`NATnnnn`) messages.

   A list of all system messages available in your current Entire System Management environment is displayed.

### Finding System Messages

Entire Operations displays status or error messages at the following locations:

Location | Description
--- | ---
On the current screen | If Entire Operations is used online. In many cases, additional information is written to the Entire Operations log. Subsequent to more complex errors it is recommended to have a look there. For more information, see Log Information.
Message column of the Active Jobs or All Active Jobs screen | Contains the last status message or error message for the active job. For more information, see the Message column described in Listing All Active Jobs for All Active Networks.
Entire Operations System Log screen | Contains all status messages and error messages. If database problems prevent you from writing to the log file, then the messages will be written to the SYSOUT of the Monitor tasks. For more information, see Log Information.
Monitor Task(s) SYSOUT | Contains mainly start and end messages of the Monitor tasks. In this case, some other important events are also logged in addition.
Console | On mainframes, weighty messages of the Monitor tasks are written to the system console. In most cases, they are to be answered by the operator. An example of this is the non-availability of the database, while the Entire Operations Monitor is running.

### On this page

- Screen Level
- Field Level
- Online Technical Information
- Error Messages