Troubleshooting

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# Troubleshooting

- Issue:
  When connecting to the URL http://localhost:8080, I got the message "This site can’t be reached".
  Solution:
  Ensure that ... … Natural Availability Server is started and listens to the port 8080. … The firewall is not blocking this port

- Issue:
  The server did not start and I got the following error in the logs "redis.clients.jedis.exceptions.JedisConnectionException: Failed to create socket".
  Solution:
  You have configured the Natural Availability Server to use Redis® as a session store but Redis® cannot be reached. Check that the following properties are pointing to a working instance of Redis®. You can connect to it from the machine running the Natural Availability Server.
      # host name for the redis instance
      spring.data.redis.host=<your_redis_host_address>
      # password to connect to Redis if necessary
      #spring.data.redis.password=<xxxxxxx>
      # port the Redis server is listening on default is 6379
      spring.data.redis.port=6379
      # set to true if the redis instance is using SSL connection
      spring.data.redis.ssl.enabled=false
      # the password that should be used to connect to redis.
      #spring.data.redis.password=ENC(encrypted password)
      #spring.data.redis.password=clearText
      #the username that should be used to connect to redis.
      #spring.data.redis.username=clearText

- Issue:
  When trying to connect to a Natural session, I get the message "Cannot connect to host".
  Solution:
  Check that the Natural Availability Server can connect to the Natural Web IO (NWO daemon) at the address defined in the following properties :
      # hostname/IP address where NWO daemon instance is running
      com.softwareag.natural.chimera.connection.hostname=localhost
      # port the NWO daemon is listening on
      com.softwareag.natural.chimera.connection.port=39388
      # define if the NWO daemon is using SSL connection
      com.softwareag.natural.chimera.connection.ssl=false
      # define the parameters to start the Natural application
      com.softwareag.natural.chimera.connection.parameters[0]