Natural under CICS Messages

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# Natural under CICS Messages

This section contains the abend codes, SCP environment initialization errors, SCP environment recovery errors, SCP processing errors and the session errors issued by the Natural CICS Interface. For information on this interface, see Natural under CICS in the TP Monitor Interfaces documentation of Natural for Mainframes.

- Natural under CICS Abend Codes and Error Messages

- Natural under CICS Informational Messages

- NCISCPRI Warnings and Error Messages

## Natural under CICS Abend Codes and Error Messages

This section contains the abend codes, SCP environment initialization errors, SCP environment recovery errors, SCP processing errors and the Natural CICS interface session errors issued by the Natural CICS Interface.

Note
All messages included in this document actually appear in mixed case format.

Unlike Natural system messages, the explanatory long texts to these messages and codes are only available in this document, not online.

This section covers the following topics:

- SCP Environment Initialization Errors

- SCP Environment Recovery Errors

- SCP Processing Errors

- Natural CICS Interface Session Errors

The abend codes and corresponding error messages of the Natural CICS interface are listed groups in the following order:

NInn | SCP environment initialization errors
NRnn | SCP environment recovery errors
NSnn | SCP processing errors
NTnn | Natural under CICS session errors

The Natural System Control Program (SCP) is part of the Natural CICS Interface. A dump is taken for most of the SCP failures.

Important for z/OS:

An unformatted dump helps to identify and resolve a problem more quickly because it can be easily analyzed using IPCS.

### SCP Environment Initialization Errors

#### Overview of Messages

`NIAB` | `NIAD` | `NI01` | `NI02` | `NI03` | `NI04` | `NI05`

NIAB - INIT, Abend xxxx during initialization
Explanation | CICS transaction abend xxxx occurred during system environment initialization.
Action | Check the abend code and correct the error, or contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NIAD - xxxxxxxx, Abend xxxx in Adabas linkage routine
Explanation | At system initialization, CICS transaction abend `xxxx` occurred in the Adabas linkage module `xxxxxxxx` that was specified via the Natural profile parameter `ADANAME` (see the Natural Parameter Reference documentation).
Action | Check the Adabas documentation and correct the error, or contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NI01 - INIT, No storage for directory extension (eeeeeeee)
Explanation | At system initialization, the `EXEC CICS GETMAIN` command for the system directory extension has failed due to a CICS storage bottleneck, eeeeeeee being the CICS error condition.
Action | Increase CICS dynamic storage.

NI02 - INIT, No valid threads
Explanation | At system initialization, the system is inoperational because all thread groups are of `TYPE=SHR`, but there are no valid threads. a) The thread group definitions are setup incorrectly. b) In CICS versions prior to CICS TS: The `GETMAIN/GETVIS` requests for `TYPE=SHR` threads have failed. c) In CICS Transaction Server systems: The `EXEC CICS GETMAIN SHARED` requests for `TYPE=SHR` thread have failed.
Action | a) Check the thread group definitions by the `NCMTGD` macro in the system directory and make sure that enough storage is available in `OSCOR/GETVIS` or the relevant CICS (E)DSA to satisfy all `TYPE=SHR` thread `GETMAIN` requests. b) Increase `OSCOR/GETVIS` storage. c) Increase the relevant CICS (E)DSA.

NI03 - INIT, No CICS roll facility available
Explanation | At system initialization, the system has `TYPE=SHR` or `TYPE=GETM` thread groups, but no CICS roll facilities are available for these and it has been defined that the NCI system is not to use the Natural Roll Server.
Action | If VSAM RRDS roll files are to be used: a) Check if the VSAM RRDS roll files are allocated (`IDCAMS DEFINE CLUSTER`) and formatted correctly (`NATSCPRI` program). b) Check if the VSAM RRDS roll files are defined correctly in the CICS start-up JCL and in the CICS FCT. c) Check if the VSAM RRDS roll files are supported at all. d) Check if the VSAM RRDS roll file names are consistent with the Natural under CICS definition (`PREFIX` parameter of the `NTCICSP` macro). If CICS auxiliary temporary storage is to be used: e) Check if the TS `CI-SIZE` is greater/equal 4 KB and if the `DFHTEMP` data set is defined in the CICS start-up JCL. If CICS main temporary storage is to be used: f) Make CICS main temporary storage available as roll facility by specifying a non-zero value in the `TSRECSZ` in the `NCMDIR` macro.

NI04 - INIT, Roll/SIP server SUBSID `XXXX` invalid/not active
Explanation | At system initialization: The Natural CICS environment has been specified to use SIP server and/or roll server (`CICSPLX=YES` or `SIPSERV=YES` or `ROLLSRV=YES` in `NCISCPCB`), but no valid Natural profile parameter `SUBSID` has been specified, or the specified subsystem is not active.
Action | a) Specify a valid subsystem ID using the `SUBSID` profile parameter. b) Start a roll server and/or SIP server for the specified subsystem ID.

NI05 - INIT, Aborted by INIT exit xxxxxxxx
Explanation | At system initialization, the system initialization exit in `NCISTART` has aborted the initialization process with return code `xxxxxxxx`.
Action | Contact Software AG Support.

### SCP Environment Recovery Errors

#### Overview of Messages

`NRAB` | `NR01` | `NR02` | `NR03` | `NR04` | `NR05`

NRAB - RCVR, Abend xxxx during directory recovery
Explanation | At system recovery, CICS transaction abend `xxxx` occurred while recovering the system environment.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NR01 - Unable to recover SIR blocks chain
Explanation | At session initialization or termination, the session information record (SIR) blocks' forward and/or backward chain is broken and the system cannot recover from this by means of the system control record.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NR02 - Thread storage overflow
Explanation | At any SCP request with system integrity checking active, the prefix and suffix of a thread are not consistent.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NR03 - Thread groups (index) failure
Explanation | At an SCP request with system integrity checking being active, one of the following has occurred: a) The thread groups index vector is not consistent with the number of thread groups; b) the thread groups index does not point to the corresponding thread group; c) the size of a thread group block is not consistent with its type and definition; d) the name of a thread group does not match the common system prefix.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NR04 - System directory extension failure
Explanation | The system directory extension is not consistent with the system directory or its eye catcher does not match the common system prefix.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NR05 - VSAM roll files (directory) failure
Explanation | It has been defined that the NCI system is not to use the Natural Roll Server. At an SCP request with system integrity checking being active, one of the following has occurred: a) The name of a VSAM roll file does not match the common system prefix; b) the VSAM roll facility RCB slot is not consistent with its online directory bitmap.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

### SCP Processing Errors

#### Overview of Messages

`NSAB` | `NSAD` | `NS01` | `NS02` | `NS03` | `NS04` | `NS05` | `NS06` | `NS07` | `NS08` | `NS09` | `NS10` | `NS11` | `NS12` | `NS13` | `NS14` | `NS15` | `NS16` | `NS17` | `NS18` | `NS19` | `NS21` | `NS22` | `NS23` | `NS30` | `NS31` | `NS32` | `NS33` | `NS34` | `NS35` | `NS39` | `NS40` | `NS41` | `NS42` | `NS43` | `NS44` | `NS45` | `NS46` | `NS49`

NSAB - SCP, Abend `XXXX` during SCP processing
Explanation | An abend `xxxx` occurred during SCP processing.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NSAD - xxxxxxxx, Abend `XXXX` in Adabas linkage routine
Explanation | During SCP processing, CICS transaction abend xxxx occurred in the Adabas linkage module xxxxxxxx that was specified via the Natural profile parameter `ADANAME` (see the Natural Parameter Reference documentation).
Action | Check the Adabas documentation and correct the error, or contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS01 - SCP, GETMAIN for IOCB failed (eeeeeeee)
Explanation | At session initialization, the `EXEC CICS GETMAIN` command for IOCB storage of a transaction belonging to a `TYPE=NONE` thread group has failed due to a CICS storage bottleneck, `eeeeeeee` being the CICS error condition.
Action | Increase CICS storage or use a thread-bound transaction ID.

NS02 - SCP, System initialization/recovery failure xxxx
Explanation | The Natural system environment is not operational due to a failure in a previous system initialization or recovery. `xxxx` indicates the initialization (NInn) and recovery (NRnn) message code respectively.
Action | Determine the reason of the failure. Correct the error and load a new copy of the system directory to restart system initialization.

NS03 - SCP, BB invalid during roll-in
Explanation | At session resumption, the IOCB and BB control block pointers are not consistent or the BB pointed to by IOCB is not in the valid storage range for this session.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS04 - SCP, IOCB not found during roll-in
Explanation | At session resumption, the IOCB and SIR pointers are not consistent or the IOCB pointer to the session's "old thread" is invalid.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS05 - SCP, No thread available (eeeeeeee)
Explanation | a) At session initialization or resumption, the `EXEC CICS GETMAIN` command for thread storage of a transaction belonging to a `TYPE=GETM` thread group has failed, eeeeeeee being the CICS error condition. b) A `TYPE=SHR` thread group has no valid threads. c) The thread of a non-relocatable session has gone.
Action | a) Increase CICS dynamic storage. b) and c) Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS06 - SCP, No CICS roll facility available
Explanation | It has been defined that the NCI system is not to use the Natural Roll Server. At session initialization, no CICS roll facility is available for a new Natural session due to one of the following reasons: a) All VSAM RRDS roll files are full or not available and temporary storage is full or not available; b) CICS temporary storage auxiliary is full or not available; c) CICS main temporary storage is not allowed.
Action | a) Increase the size of the current VSAM RRDS roll file(s) or allocate additional VSAM RRDS roll file(s); b) make CICS auxiliary temporary storage available as Natural roll facility by establishing `CISIZE` greater/equal 4K; c) specify a non-zero value in the `TSRECSZ` parameter of the `NCMDIR` macro to allow main temporary storage.

NS07 - SCP, Thread group not available
Explanation | a) At session initialization, the `TYPE=SHR` thread group associated to the current transaction has no valid thread(s). b) The environment-dependent nucleus executes in the CICS open transaction environment (OTE) on an open TCB, and the current transaction is associated to a `TYPE=SHR` thread group.
Action | a) Check the thread group definition by the `NCMTGD` specification in the system directory generation. b) Either define the environment-dependent nucleus with the attributes `API(CICSAPI)` and `CONCURRENCY(QUASIRENT)` or associate the current transaction to a `TYPE=GETM` thread group.

NS08 - xxxxxxxx, System directory missing/invalid (eeeeeeee)
Explanation | At an SCP request, one of the following has occurred: a) The `EXEC CICS LOAD` command for the Natural system directory has failed (no valid PPT entry / directory name incorrect), `xxxxxxxx` representing the name of the module to be loaded and `eeeeeeee` being the CICS error condition; b) the loaded directory module is not modifiable; c) the loaded directory module is not compatible with `NCISTART` or is incorrectly linked.
Action | a) Make the system directory available to your CICS (check PPT entry and/or DFHRPL chain). b) Link the system directory with the `NORENT` option and set the `EXECKEY(USER)` attribute in its CICS program definition. c) Reassemble `NCISCPCB` with the correct macro library and relink the system directory in the correct order of modules.

NS09 - SCP, No session info record available
Explanation | At session initialization, one of the following has occurred: a) the primary SIR block is full and secondary SIR blocks are disallowed; b) the `EXEC CICS GETMAIN` command for a secondary SIR block has failed due to CICS storage bottleneck; c) at session resumption, SIR and restart data are inconsistent.
Action | a) Increase the primary SIR block (first subparameter of the `USERS` parameter in the `NCMDIR` macro) or allow secondary SIR blocks (second subparameter of the `USERS` parameter in the `NCMDIR` macro); b) increase CICS dynamic storage; c) contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS10 - SCP, Compression error during roll-out
Explanation | At session suspension, the size of storage to be rolled is larger than the roll facility's slot size; in case of VSAM RRDS: the size of the session to be rolled out does not fit into the session's VSAM RRDS roll file slot.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS11 - SCP, BB invalid during roll-out
Explanation | At session suspension, IOCB and BB pointers are not consistent or the BB pointer in the IOCB is not in the valid storage range of this session.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS12 - xxxxxxxx, Roll-out, FC=ffff, RSP=ccc, RSP2=rrr, eeeeeeee
Explanation | At session suspension, a roll facility I/O request has failed. `xxxxxxxx` - CICS roll facility name ffff - failing `EXEC CICS` command (EIB field `EIBFN`) `ccc - EXEC CICS` command response code (EIB field `EIBRESP`) `rrr - EXEC CICS` command reason code (EIB field `EIBRESP2`) eeeeeeee - CICS error condition
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS13 - xxxxxxxx, Roll-in, FC=ffff, RSP=ccc, RSP2=rrr, eeeeeeee
Explanation | At session resumption, a roll facility I/O request has failed. `xxxxxxxx` - CICS roll facility name ffff - failing `EXEC CICS` command (EIB field `EIBFN`) `ccc - EXEC CICS` command response code (EIB field `EIBRESP`) `rrr - EXEC CICS` command reason code (EIB field `EIBRESP2`) eeeeeeee - CICS error condition
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS14 - Cntrl record access, FC=ffff, RSP=ccc, RSP2=rrr, eeeeeeee
Explanation | At session initialization or termination, access to the SCP system control record has failed. `ffff` - failing `EXEC CICS` command (EIB field `EIBFN`) ccc - `EXEC CICS` command response code (EIB field EIBRESP) `rrr - EXEC CICS` command reason code (EIB field `EIBRESP2`) `eeeeeeee - CICS` error condition
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS15 - SCP, Synchronization, FC=ffff, RSP=ccc, RSP2=rrr, eeeeeeee
Explanation | At session synchronization/serialization, a request as `ENQ/DEQ/WAIT EVENT` has failed; the following parameters apply: `ffff` - failing `EXEC CICS` command (EIB field `EIBFN`) `ccc - EXEC CICS` command response code (EIB field `EIBRESP`) `rrr - EXEC CICS` command reason code (EIB field `EIBRESP2`) `eeeeeeee - CICS` error condition
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS16 - SCP, Natural session lost
Explanation | At session resumption, session data cannot be found, neither in a thread nor in a roll facility.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS17 - SCP, System control record invalid
Explanation | At session suspension or termination, when trying to release a SIR block, the SCP system control record is inconsistent with the current system.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS18 - SCP, System directory extension missing/invalid
Explanation | At an SCP request one of the following has occurred: a) The system directory has no extension; b) the directory and its extension are not consistent.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS19 - SCP, Duplicate terminal ID encountered xxxxxxxx
Explanation | At Natural session start the Natural CICS Interface has detected, that a session for the mentioned terminal ID still/already exists. This message is displayed if `DUPTID=OFF` is set or if the Natural CICS Interface is called recursively: If `DUPTID=OFF` is set in the `NTCICSP` macro, duplicate terminal IDs can be caused by one of the following error situations: The existing session is "dead", i.e. a terminal disconnected from CICS without prior session termination, or Natural failed to clean-up properly after an abend. A Natural CICS terminal ID exit generates non-unique logical terminal IDs. CICS regions with identical terminal IDs are sharing the same Natural SIP server and/or roll server. The user's CICS auto-install exit generates non-unique CICS terminal IDs. If Natural CICS Interface is called recursively, a 3GL program called within Natural tries to call Natural again using `EXEC CICS LINK`, for example.
Action | For `DUPTID=OFF`, perform the actions 1 to 4 below to resolve the related errors 1 to 4 above: Use `SYSTP E,U` to cancel the obsolete Natural session. Or: Specify `DUPTID=ON` in `NTCICSP` so that the Natural CICS Interface can handle duplicate terminal IDs and terminate the obsolete session. Correct your Natural CICS terminal ID exit. Either provide unique terminal IDs over all CICS regions sharing Natural roll and/or SIP server, or do not share these Natural resources amongst CICS regions with non-unique terminal IDs. Correct your CICS auto-install exit. For recursive calls: Use the external subroutine `CMTASK` or the Natural 3GL CALLNAT Interface.

NS21 - SCP, Relocation error FC=ffff, RSP=ccc, RSP2=rrr, eeeeeeee
Explanation | At session resumption, the relocation process has failed. `ffff` - failing `EXEC CICS` command (EIB field `EIBFN`) `ccc` - `EXEC CICS` command response code (EIB field `EIBRESP`) `rrr` - `EXEC CICS` command reason code (EIB field `EIBRESP2`) `eeeeeeee` - CICS error condition
Action | Contact Software AG Support.

NS22 - SCP, Compression failure, RSP=nn
Explanation | At session suspension, the compression process has failed, the response code nn reflects the last 2 digits in a `NUS02nn` message number. This `NUS02nn` message is issued in addition upon the message log (`NTCICSP` generation parameter `MSGDEST`) giving detailed information about the compression failure.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS23 - SCP, De-compression failure, RSP=nn
Explanation | At session resumption, the decompression process has failed, the response code nn reflects the last 2 digits in a `NUS02nn` message number. This `NUS02nn` message is issued in addition upon the message log (`NTCICSP` generation parameter `MSGDEST`) giving detailed information about the decompression failure.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS30 - Roll server ALLOC failure, RSP=ccc, RSP2=rrr
Explanation | At session initialization, the request to register a session to the Roll Server has failed. `ccc` - Roll Server return code `rrr` - Roll Server reason code
Action | Check Roll Server return code and reason code (Return Codes and Reason Codes of the Roll Server Requests). Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS31 - Roll server FREE failure, RSP=ccc, RSP2=rrr
Explanation | At session termination, the request to deregister a session from the Roll Server has failed. `ccc` - Roll Server return code `rrr` - Roll Server reason code
Action | Check Roll Server return code and reason code (Return Codes and Reason Codes of the Roll Server Requests). Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS32 - Roll server WRITE failure, RSP=ccc, RSP2=rrr
Explanation | At session suspension, the request to pass a session's data to the Roll Server has failed. `ccc` - Roll Server return code `rrr` - Roll Server reason code
Action | Check Roll Server return and reason code (Return Codes and Reason Codes of the Roll Server Requests). Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS33 - Roll server READ failure, RSP=ccc, RSP2=rrr
Explanation | At session resumption, the request to retrieve a session's data from the Roll Server has failed. `ccc` - Roll Server return code `rrr` - Roll Server reason code
Action | Check Roll Server return and reason code (Return Codes and Reason Codes of the Roll Server Requests). Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS34 - Roll server ROLL-OUT failure, RSP=ccc, RSP2=rrr
Explanation | At session suspension, the request to compress and write a session's data to the Roll Server has failed. `ccc` - Roll Server return code `rrr` - Roll Server reason code
Action | Check Roll Server return and reason code (Return Codes and Reason Codes of the Roll Server Requests). Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS35 - Roll server ROLL-IN failure, RSP=ccc, RSP2=rrr
Explanation | At session resumption, the request to read and decompress a session's data from the Roll Server has failed. `ccc` - Roll Server return code `rrr` - Roll Server reason code
Action | Check Roll Server return and reason code (Return Codes and Reason Codes of the Roll Server Requests). Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS39 - Roll server not active SUBSID=
Explanation | The NCI environment is to use the Natural Roll Server (`ROLLSRV=YES` in `NCMDIR`), but it is currently not active. No dump is created.
Action | Start the Natural Roll Server.

NS40 - SIP server ALLOC failure, RSP=ccc, RSP2=rrr
Explanation | At session initialization, the request to register a session to the Authorized Services Manager's SIP handler has failed. `ccc` - SIP Server return code `rrr` - SIP Server reason code
Action | Check SIP Service return code and reason code (see SIP Service Return Codes and Reason Codes). Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS41 - SIP server FREE failure, RSP=ccc, RSP2=rrr
Explanation | At session termination, the request to deregister a session from the Authorized Services Manager's SIP handler has failed. `ccc` - SIP Server return code `rrr` - SIP Server reason code
Action | Check SIP Service return code and reason code (see SIP Service Return Codes and Reason Codes). Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS42 - SIP server READ failure, RSP=ccc, RSP2=rrr
Explanation | At session resumption, the request to retrieve the session's information record (SIR) from the Authorized Services Manager's SIP handler has failed. `ccc` - SIP Server return code `rrr` - SIP Server reason code
Action | Check SIP Service return code and reason code (see SIP Service Return Codes and Reason Codes). Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS43 - SIP server BROWSE-F failure, RSP=ccc, RSP2=rrr
Explanation | A `SYSTP` utility request to browse forward through the session information records has failed. `ccc` - SIP Server return code `rrr` - SIP Server reason code
Action | Check SIP Service return code and reason code (see SIP Service Return Codes and Reason Codes). Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS44 - SIP server BROWSE-B failure, RSP=ccc, RSP2=rrr
Explanation | A SYSTP utility request to browse backward through the session information records has failed. `ccc` - SIP Server return code `rrr` - SIP Server reason code
Action | Check SIP Service return code and reason code (see SIP Service Return Codes and Reason Codes). Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS45 - SIP server WRITE failure, RSP=ccc, RSP2=rrr
Explanation | At session suspension, the request to pass the session's information record (SIR) to the Authorized Services Manager's SIP handler has failed. `ccc` - SIP Server return code `rrr` - SIP Server reason code
Action | Check SIP Service return code and reason code (see SIP Service Return Codes and Reason Codes). Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS46 - SIP server QUERY failure, RSP=ccc, RSP2=rrr
Explanation | A `SYSTP` utility request for SIP Server statistics has failed. `ccc` - SIP Server return code `rrr` - SIP Server reason code
Action | Check SIP Service return code and reason code (see SIP Service Return Codes and Reason Codes). Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NS49 - SIP server not active SUBSID=
Explanation | The NCI environment has been defined to be able to switch CICS application regions (parameter `CICSPLX=YES` in `NCMDIR`). This requires that the Authorized Services Manager's SIP handler is active, but it is currently not. No dump is created.
Action | Start the Authorized Services Manager's SIP handler.

### Natural CICS Interface Session Errors

#### Overview of Messages

`NTAD` | `NT01` |`NT02` | `NT03` | `NT04` | `NT05` | `NT06` | `NT07` | `NT08` | `NT09` | `NT10` | `NT11` | `NT12` | `NT13` | `NT14` | `NT88` | `NT89` | `NT90` | `NT91` | `NT92` | `NT93` | `NT94` | `NT95` | `NT96` | `NT97` | `NT98` | `NT99`

NTAD - xxxxxxxx, Abend xxxx In Adabas linkage routine
Explanation | CICS transaction abend `xxxx` occurred in the Adabas linkage module `xxxxxxxx` that was specified via the Natural profile parameter `ADANAME` (see the Natural Parameter Reference documentation).
Action | Check the Adabas documentation and correct the error, or contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NT01 - Screen size lost, session size was xxx, terminal size is yyy
Explanation | After resume of a pseudo-conversational Natural session the terminal mode has changed from `DEFAULT` to `ALTERNATE` or vice versa. xxx - `DEF` or `ALT` yyy - `ALT` or `DEF`
Action | Check for potential other transactions running on that terminal between two Natural tasks; for example, message switching transaction, or good-night programs.

NT02 - Session was cancelled by administrator uuuuuuuu tttt
Explanation | The user session was cancelled via the system administrator function in `SYSTP` or via CICS Node Error Program (NEP) processing. If Natural Web I/O Interface Server CICS Adapter is used, a user session is canceled when the respective browser session closes without proper termination of the Natural session. `uuuuuuuu` - system administrator's user ID (`*USER`) If the user session has been canceled as a result of node error program (NEP) or good night processing, the user ID is “* NEP *” or “* GNIT *”, respectively. `tttt` - system administrator's terminal ID (`*INIT-ID`) If the user session has been canceled by a server or by a non-terminal task, the terminal ID is “SRVR” or “ASYN”, respectively.
Action | Contact your system administrator.

NT03 - I/O exit' ffffffff failure: RSP=nnn
Explanation | The Natural CICS Interface terminal I/O exit `NCIDTPEX` has aborted the session with return code. ffffffff - `NCIDTPEX` exit function nnn - `NCIDTPEX` exit return code
Action | Check the reason for the abortion within your terminal I/O exit.

NT04 - Aborted by TERMINAL ID exit xxxxxxxx
Explanation | At session initialization or resumption, the Natural CICS Interface terminal ID exit `NCITIDEX` has aborted the session with return code `xxxxxxxx`.
Action | Check the reason for the abortion within your terminal ID exit.

NT05 - External CALLNAT interface level failure
Explanation | At terminal I/O, the Natural CICS Interface has detected an inconsistency between the current CICS link level and the Natural external `CALLNAT` interface level. The session is cancelled.
Action | Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NT06 - Send attempted without a terminal
Explanation | The Natural session attempted to perform terminal I/O.
Action | When `*DEVICE=ASYNCH`, the Natural session must not issue statements that perform terminal I/O (`DISPLAY`, `WRITE`, `INPUT`, etc.) unless the session parameter `SENDER` was specified. Restart the Natural session with the `SENDER` parameter to get the terminal output or modify the application so that it does not issue any statements that perform terminal I/O in an asynchronous session.

NT07 - Error at task end: FC=ffff, RSP=ccc, RSP2=rrr, eeeeeeee
Explanation | At session suspension or termination, the `EXEC CICS RETURN` command has failed. `ffff` - failing `EXEC CICS` command (EIB field `EIBFN`) `ccc` - `EXEC CICS` command response code (EIB field `EIBRESP`) `rrr` - `EXEC CICS` command reason code (EIB field `EIBRESP2`) `eeeeeeee` - CICS error condition
Action | Contact Software AG Support.

NT08 - Terminal write error FC=ffff, RSP=ccc, RSP2=rrr, eeeeeeee
Explanation | An `EXEC CICS SEND` command has failed. `ffff` - failing `EXEC CICS` command (EIB field `EIBFN`) `ccc` - `EXEC CICS` command response code (EIB field `EIBRESP`) `rrr` - `EXEC CICS` command reason code (EIB field `EIBRESP2`) `eeeeeeee` - CICS error condition
Action | Contact Software AG Support.

NT09 - Terminal read error FC=ffff, RSP=ccc, RSP2=rrr, eeeeeeee
Explanation | An `EXEC CICS RECEIVE` command has failed. `ffff` - failing `EXEC CICS` command (EIB field `EIBFN`) `ccc` - `EXEC CICS` command response code (EIB field `EIBRESP`) `rrr` - `EXEC CICS` command reason code (EIB field `EIBRESP2`) `eeeeeeee` - CICS error condition
Action | Contact Software AG Support.

NT10 - Message switch error: FC=ffff, RSP=ccc, RSP2=rrr, eeeeeeee
Explanation | An `EXEC CICS SEND` request of the Natural CICS Interface message switching transaction has failed. `ffff` - failing `EXEC CICS` command (EIB field `EIBFN`) `ccc` - `EXEC CICS` command response code (EIB field `EIBRESP`) `rrr` - `EXEC CICS` command reason code (EIB field `EIBRESP2`) `eeeeeeee` - CICS error condition
Action | Contact Software AG Support.

NT11 - `XXXXXXX` send failure: FC=ffff, RSP=ccc, RSP2=rrr, eeeeeeee
Explanation | An asynchronous Natural session has failed to route a message to the facility (terminal/destination) specified via the `SENDER/OUTDEST` session parameters. `ffff` - failing `EXEC CICS` command (EIB field `EIBFN`) `ccc` - `EXEC CICS` command response code (EIB field `EIBRESP`) `rrr` - `EXEC CICS` command reason code (EIB field `EIBRESP2`) `eeeeeeee` - CICS error condition
Action | Check the failing CICS command and response code.

NT12 - Asynch start failure: FC=ffff, RSP=ccc, RSP2=rrr, eeeeeeee
Explanation | A pseudo-conversational asynchronous Natural session has failed to start its continuation task. `ffff` - failing `EXEC CICS` command (EIB field `EIBFN`) `ccc` - `EXEC CICS` command response code (EIB field `EIBRESP`) `rrr` - `EXEC CICS` command reason code (EIB field `EIBRESP2`) `eeeeeeee` - CICS error condition
Action | Check the failing CICS command and response code.

NT13 - Commarea write error: FC=ffff, RSP=ccc, RSP2=rrr, eeeeeeee
Explanation | A Natural session has failed to write its session restart data into CICS temporary storage. `ffff` - failing `EXEC CICS` command (EIB field `EIBFN`) `ccc` - `EXEC CICS` command response code (EIB field `EIBRESP`) `rrr` - `EXEC CICS` command reason code (EIB field `EIBRESP2`) `eeeeeeee` - CICS error condition
Action | Check the failing CICS command and response code.

NT14 - ncixcall error er at +offs
Explanation | Execution of the Natural CICS Interface external CALLNAT interface module failed. The module has been linked as `ncixcall` in the installation procedure. `er` - error code (see table below) `offs` - module offset where the error has been detected
Error Code er | Explanation
01 | Execution of an `EXEC CICS` command failed. Additionally, the contents of the CICS EIB fields `EIBFN`, `EIBRESP` and `EIBRESP2` are displayed: EIBFN=ffff, EIBRESP=rrr, EIBRESP2=eeeeeeeeee
02 | For the call to ncixcall neither a COMMAREA nor a TWA has been specified.
03 | The specified COMMAREA or TWA is shorter than four bytes.
04 | CICS did not return any storage areas of an active Natural CICS Interface session.
05 | The calling program did not specify any non-zero parameter address.
06 | No Natural CICS Interface environment found.
07 | The version of the Natural CICS Interface environment that called ncixcall does not match the version of the ncixcall module. No alternate `NCIXCALL` module (from a previous Natural version) has been specified using the CICS startup parameter `INITPARM`. Additionally, the mismatching versions are displayed: NCI versions: ccc/xxx; ccc – version of the calling environment /session; xxx – version of module ncixcall
08 | The name of the alternate `NCIXCALL` module specified with the CICS startup parameter`INITPARM` is longer than eight characters.
09 | The alternate `NCIXCALL` module specified using the CICS startup parameter `INITPARM` denotes the current ncixcall module. A recursive call is not allowed.
Action | Check the error cause and correct the error.

NT88 - Incompatible nucleus and front-end program definitions tran/tcbt
Explanation | A front-end program called the environment-dependent nucleus using a direct branch instruction (BASR). However, the program definition attributes `API` and `CONCURRENCY` of the front-end program and the nucleus are different causing the nucleus to run under an incompatible TCB type. The front-end program may be any of the following: Natural RPC server front-end, Natural Web I/O Interface Server CICS Adapter, Natural Development Server CICS Adapter, Natural CICS Interface external `CALLNAT` interface module, or A user-written front-end program. `tran` - transaction used to start the front-end program `tcbt` - TCB type under which the environment-dependent nucleus is running. Possible values are `QR` for the QR TCB and `open` for an open TCB. This error is also raised if the environment-dependent nucleus executes on an open TCB and has been defined with the attribute combination `API(CICSAPI)` and either `CONCURRENCY(REQUIRED)` or `CONCURRENCY(THREADSAFE)`. This attribute combination is not supported.
Action | Check that identical values are specified for the program definition attributes `API` and `CONCURRENCY` for both the front-end program and the environment-dependent nucleus. If the environment-dependent nucleus has been defined with the attribute combination `API(CICSAPI)` and either `CONCURRENCY(REQUIRED)` or `CONCURRENCY(THREADSAFE)`, change the attribute definition to either `API(CICSAPI)` and `CONCURRENCY(QUASIRENT)` or `API(OPENAPI)` and `CONCURRENCY(REQUIRED)`.

NT89 - xxxxxxxx, Incompatible CICS version: SYSTEM=xxxx
Explanation | The indicated module is not supported for the currently active CICS version xxxx.
Action | Contact Software AG Support.

NT90 - xxxxxxxx, Backend program/transaction missing (eeeeeeee)
Explanation | The back-end program or transaction specified via front-end program of session parameter `PROGRAM` or `CALLNAT 'CMPGMSET'` does not exist; back-end transactions have a back-end "program" name `STR=xxxx` or `RET=xxxx`. `eeeeeeee` - CICS error condition.
Action | Check the program or transaction name and its CICS program and transaction definition respectively.

NT91 - xxxxxxxx, Adabas linkage routine missing/invalid (eeeeeeee)
Explanation | a) A `CICS LINK/LOAD` request for the indicated module has failed. `eeeeeeee` - CICS error condition. b) The requested module is not a valid CICS command level program.
Action | a) Check if the Natural profile parameter `ADANAME` (see the Natural Parameter Reference documentation) specifies the correct Adabas linkage program, if it is defined in CICS and if it is linked in a library available to CICS. b) Check if the module named by the Natural profile parameter `ADANAME` is the Adabas command level version and if it is linked correctly.

NT92 - xxxxxxxx, Natural nucleus module missing/invalid (eeeeeeee)
Explanation | For `xxxxxxxx = NATPARM`: a) The Natural parameter module is not linked to the CICS interface or has the wrong product version. For `xxxxxxxx = NATSTUB`: b) `NATSTUB` is not linked to the CICS interface, while the Natural nucleus is linked to it or has the wrong product version number. c) `NATSTUB` is not the entry point of the shared Natural nucleus which is not linked to the CICS interface or has the wrong product version. Else: d) Unable to load the shared Natural nucleus module `xxxxxxxx.eeeeeeee` - CICS error condition.
Action | a) Link the Natural parameter module to the CICS interface. b) Link module `NATSTUB` to the CICS interface. c) Specify entry point `CMSTUB` linking the shared Natural or specify the correct module in the `NUCNAME` session parameter. d) Check if session parameter `NUCNAME` is consistent with the CICS program definition and if the shared Natural nucleus has been linked correctly. For z/OS only: If the shared Natural nucleus is to be loaded into the LPA/ELPA, check if `LPA=YES` has been specified in the CICS SIT or startup parameters.

NT93 - xxxxxxxx, Natural driver module missing/invalid
Explanation | a) The indicated module is not linked or invalid or does not have the same system maintenance (SM) level as the CICS interface. b) The environment-dependent nucleus has been defined with the attribute combination `API(CICSAPI)` and either `CONCURRENCY(REQUIRED)` or `CONCURRENCY(THREADSAFE)`. This attribute combination is not supported.
Action | a) Link the correct module to the CICS interface. b) Change the attribute definition to either `API(CICSAPI)` and `CONCURRENCY(QUASIRENT)` or `API(OPENAPI)` and `CONCURRENCY(REQUIRED)`.

NT94 - xxxxxxxx, mandatory module not accessible
Explanation | The indicated module is not accessible by the Natural CICS Interface, because a) it resides "above the line", whereas `NCISTART` runs in 24-bit mode (the shared Natural nucleus, for example); b) it cannot be modified.
Action | a) Link the Natural CICS Interface and the indicated module with consistent `AMODE/RMODE`. b) Link the indicated module with the `NORENT` option and set the `EXECKEY(USER)` attribute in its CICS program definition.

NT95 - Natural transaction `XXXX`, TWA size too small
Explanation | The size of the transaction work area for Natural is too small. It must be at least 128 bytes.
Action | Correct the `TWASIZE` parameter in the CICS transaction definition entry for transaction xxxx.

NT96 - Natural transaction `XXXX` missing/invalid
Explanation | The Natural pseudo-conversational restart transaction ID specified in a front-end parameter list does not exist.
Action | Check the transaction code and its CICS transaction definition entry.

NT97 - Natural has been reset, please restart
Explanation | A new copy of the Natural under CICS system directory module has been loaded. Existing sessions cannot survive.
Action | The session is terminated.

NT98 - Session terminated, `XXXX` abend occurred
Explanation | An abend `xxxx` has occurred and Natural is unable to continue the session.
Action | The session will be terminated with a dump. Contact Software AG support and provide the dump. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

NT99 - Session terminated, unrecoverable abend xxxx/yyyyy
Explanation | A second abend `xxxx` has occurred while processing abend `yyyy.`
Action | The session is terminated with a dump. Specify parameter `DU=ON` and reproduce the problem to get a dump for the first abend. Contact Software AG support and provide the dump for the first abend. Important for z/OS: an unformatted dump helps to identify and resolve the problem more quickly.

## Natural under CICS Informational Messages

The Natural under CICS informational messages comprise NCI environment startup messages and other messages, such as termination messages and messages issued via WTL, etc.

These messages are displayed with the following common prefix:

    NCImmmm ssss term uuuuuuuu tran yy/jjj hh:mm:ss

Where

mmmm | - message number
ssss | - system ID, name of the local CICS system
term | - terminal ID
uuuuuuuu | - user ID
tran | - transaction ID
yy/jjj | - Julian date, jjj denotes the Julian day in the year yy
hh:mm:ss | - time

NCI0000 | Unknown message NCI`nnnn`
NCI0001 | `NciPfx` Natural/CICS Interface Version `nnn Lvl nnn`
NCI0002 | `NciPfx` Installing Natural system
NCI0003 | `NciPfx` Natural system successfully started
NCI0004 | `NciPfx` Natural system reset
NCI0005 | `NciPfx` Un-installing old Natural system
NCI0007 | `NciPfx` NCI system directory `dir-name` at `address`
NCI0008 | `NciPfx` NCI system directory extension at `address`
NCI0009 | `NciPfx` NCI directory extension released at `address`
NCI0010 | `grp-name`, Installing thread group, thread size = `nnnnn`
NCI0011 | `grp-name`, Terminating thread group, thread size = `nnnnn`
NCI0012 | `grp-name`, Thread group (`type`) available: threads = `nnn`
NCI0013 | `grp-name`, Thread group (`type`) dead due to no threads available
NCI0015 | `grp-name`, Thread(s) released at `address`
NCI0016 | `thd-name`, Thread allocated at `address`
NCI0017 | `thd-name`, Thread allocation failure: `failure`
NCI0019 | `NciPfx` Max thread size for Roll Server: `nnnnn`
NCI0020 | `NciPfx` Max thread size for VSAM roll files: `nnnnn`
NCI0021 | `NciPfx` Max thread size for CICS Temp Storage: `nnnnn`
NCI0022 | `file-name`, VSAM roll file not available
NCI0023 | `file-name`, VSAM roll file access failure: `failure`
NCI0024 | `file-name`, VSAM roll file unusable: inconsistent control record
NCI0025 | `file-name`, VSAM roll file unusable: too few records in file
NCI0026 | `file-name`, no. records / record size / CI size: `nnnnnnnn / nnnnn / nnnnn`
NCI0027 | `file-name`, roll attributes: slot size / no. slots: `nnnnn / nnnnn`
NCI0028 | `NciPfx` CICS Main Temp Storage available: slot size = `nnnnn`
NCI0029 | `NciPfx` CICS Aux Temp Storage available: slot size = `nnnnn`
NCI0030 | `tran-id`, NCI message switch transaction `available/not available`
NCI0031 | `dest-id`, NCI session log destination `available/not available`
NCI0032 | `dest-id`, NCI message log destination `available/not available`
NCI0033 | `dest-id`, NCI common dyn parms destination `available/not available`
NCI0034 | `dest-id`, NCI MVS RJE destination `available/not available`
NCI0040 | `NciPfx` Loading NCI dyn parms from destination `dest-id`
NCI0041 | `NciPfx` Deleting NCI common dyn parms
NCI0042 | `NciPfx` NCI common dyn parms deleted at `address`
NCI0043 | `NciPfx` NCI common dyn parms loaded at `address`
NCI0044 | `NciPfx` NCI dyn parms load failure: `failure`
NCI0050 | `NciPfx` Installing `type` pool, size = `nnnnnnn pool-name`
NCI0051 | `NciPfx` Creating `type` pool cache, size = `nnnnnnn`
NCI0052 | `NciPfx` Deleting type pool cache, size = `nnnnnnn`
NCI0053 | `NciPfx type` pool allocated at `address` size = `nnnnnnn`
NCI0054 | `NciPfx` `type` pool released at `address` size = `nnnnnnn`
NCI0055 | `NciPfx type` pool GETMAIN failure: `failure`
NCI0056 | `NciPfx` `type` pool cache created ALET = `xxxxxxxx`
NCI0056 | `NciPfx type` pool cache created `64-bit address`
NCI0057 | `NciPfx type` pool cache deleted ALET = `xxxxxxxx`
NCI0057 | `NciPfx type` pool cache deleted `64-bit address`
NCI0058 | `NciPfx type` pool cache creation failure: `failure`
NCI0059 | `NciPfx type` pool cache deletion failure: `failure`
NCI0069 | `NciPfx` Local Editor buffer pool using file `file-name`
NCI0070 | `SubSid`, Sub-system for `server(s)`, directory at `address`
NCI0071 | `SubSid`, Sub-system location failure: `failure`
NCI0080 | `NciPfx` `NTCICSP` generation parameters modified
NCI0081 | `NciPfx` `NTCICSP` gen parms resource status refreshed
NCI0082 | `NciPfx` Buffer pool de-/re-allocated
NCI0090 | `NciPfx` Sessions force-terminated: `nnnnn`
NCI0100 | Message produced by CMWTL
NCI0110 | Message produced by CMTRACE
NCI0200 | Natural termination message
NCI0250 | Storage violation in program `PPPPPPPP` called by `Natpgm/NatLib/StatementNo`
NCI0300 | `server-id`: Master session installed
NCI0301 | `server-id`: Master session installation failed
NCI0302 | `server-id`: Server environment terminated
NCI0303 | `NciPfx server-id`: Master session deleted
NCI0304 | `NciPfx server-id`: Master session deletion failed
NCI0305 | `NciPfx server-id`: No master session to delete
NCI0310 | Server trace message number

## NCISCPRI Warnings and Error Messages

The following messages may be output during the initialization of VSAM roll files for Natural:

#### mmmmmmmm Request failure at offset xxxxx, RTC=rrrr, ERROR=eeee, FTNCD=ffff (E)

A VSAM macro request failed. `mmmmmmmm` is the failing macro; `xxxxx` is the offset of the macro request within `NCISCPRI`; `rrrr`, `eeeee` and `fffff` are the VSAM macro request return, feedback and function code.

#### Record size is less than optimum of CI-SIZE - 7 (W)

For an (unblocked) VSAM file, the maximum possible record size is the control interval size minus 7. Any smaller record size means wasted disk space and can result in more roll I/Os.

#### Accessed file is not an RRDS file (E)

The VSAM file to be initialized is not an `RRDS`, but a `KSDS` or `ESDS` file. Only VSAM `RRDS` files are supported as VSAM roll files for Natural.

#### Record size is less than allowed minimum of 4089 (E)

The minimum VSAM control interval size supported by the Natural CICS interface is 4096 and the minimum record size supported by Natural under CICS is the corresponding optimum record size.

#### Parameter input obsolete and therefore ignored (W)

`NCISCPRI` does not require parameter input in JCL stream. But if available, it is retrieved (until the end-of-data). The message is not issued for null files.

### On this page

- Natural under CICS Abend Codes and Error Messages
- Natural under CICS Informational Messages
- NCISCPRI Warnings and Error Messages