Planned values are defaults for measure values. Unfavorable deviations from the planned value indicate to the process manager that there is a need for action. Planned value definitions are specified as planned value 1 and planned value 2 for particular process types with a filter definition. During the planned value check, the corresponding measure is queried using the specified filter and compared with planned value 1 and planned value 2.
Unfavorable planned value deviation
The assessment of a measure is specified in the assessment XML attribute when registering the measure at the process tree (ProcessTree.xml configuration file).
If the measure is assessed as positive (assessment="POS"), a measure value lower than the planned value represents an unfavorable deviation and an increasing measure value is rated as positive.
If the measure is assessed as negative (assessment="NEG"), a measure value greater than the planned value represents an unfavorable deviation and an increasing measure value is rated as negative.
Planned value 1
Planned value 1 is the value above or below which the measure moves into a critical range. As soon as the measure infringes this planned value, accomplishment of the process goal is endangered and you should initiate improvement measures immediately. The unfavorable deviations from planned value 1 are indicated in yellow in the analysis.
Planned value 2
Planned value 2 corresponds to the planned measure value. As soon as the measure infringes this planned value, the goal has not been accomplished. The unfavorable deviations from planned value 2 are indicated in red in the analysis.
Unfavorable planned value deviations can be reported to a specified recipient by automatically created e-mails.