Structure of a Performance Dashboard

Performance Dashboard represents the central business processes in a hierarchical arrangement based on process groups and processes and assigns the calculated performance indicators to the individual processes in the form of digital traffic lights. For example, the start model for a Performance Dashboard shows the top level in the process hierarchy. A process group is made up of individual processes, which in turn can be assigned to other process groups.

Example: Performance Dashboard user interface with start model for the demo dashboard

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Performance indicators show whether your processes are still in the green zone, i.e., meeting your defined objectives, or whether they are in the critical red zone, i.e., above or below your defined objectives.

If a performance indicator displays possible measure deviations in one of the top level processes, you can use the Performance Dashboard to monitor which processes from the lower levels are responsible for these deviations and analyze these in more detail.