Troubleshooting with TCP/IP and OpenVMS
When using TCP/IP, confirm that the CONNX Listener process is running on the VMS server. This can be done by executing the following command:
$SHOW SYSTEM
Look for the process named CNXRUNAO_MAIN on your OpenVMS server. If this process does not appear, run@CNXSVR START at the $ prompt, and confirm that this line is in your VMS Startup script.
Make sure the CONNX logicals are defined. This can be done by executing:
$SHOW LOG CNX*
The following logicals should appear:
CNXDIR = SYS$COMMON:[CONNX]
CNXSVR = CNXDIR:CNXSVR.COM
CNXRMSAO = CNXDIR:CNXRMSAO.COM (for RMS users)
CNXDBMAO = CNXDIR:CNXDBMAO.COM (for DBMS users)
CNXRDBAO = CNXDIR:CNXRDBAO.COM (for Rdb users)
If these logicals do not appear, CONNX server installation may not have completed successfully and can be restarted.