Revoking Licenses Offline
If the computer running the CONNX License Administrator does not have internet access, licenses must be revoked in "offline" mode, using the Offline license revoke button.
1. On the CONNX License Administrator, select the license you want to revoke and press the Offline license revoke button.
2. Locate a computer that has internet access, and go to https://connx.softwareag.com/revoke/.
3. Fill in the Serial Number and Hardware code and click the Generate button.
The Serial Number and Hardware Code can be copied from the Offline License Revoke screen in step 2.
Note:
If you are unsure of the Company Name used for the license, it can be found on line 2 of the CONNX License file (CNXLIC.Lxx).
4. Copy the generated Authentication Code from the CONNX Offline License Revocation web page and paste it into the Authentication Code field on the License Administrator's Offline License Revoke screen.
5. After entering the Authentication Code, press the Revoke button to generate a Revoke Code.
6. Copy and paste the Revoke Code into the Revoke Code field on the CONNX Offline Revocation web page and press the Revoke button to complete the process.
Note:
All the steps outlined above must be completed. If the final revoke step on the web site is skipped, the license will be removed from the current license server but will not be able to be activated on a new license server.