Survey management model

To simplify master data maintenance questionnaire templates can be modeled in an ARIS modeling environment. For this, the Survey Management model (MT_SURVEY_MGMT) is used. The following objects can be used in the model.

Objects and symbols

To simplify master data maintenance questionnaire templates can be modeled in an ARIS modeling environment. For this, the Survey Management model (MT_SURVEY_MGMT) is used. The following objects can be used in the model.

Object type

API name

Symbol

Questionnaire template

OT_SURVEY_QUEST_TMPL

Questionnaire template object

Section

OT_SURVEY_SECTION

Section object

Question

OT_SURVEY_QUESTION

Question object

Option set

OT_SURVEY_OPTION_SET

Option set object

Answer option

OT_SURVEY_OPTION

Answer option object

Example: Relationships between the objects in a questionnaire template

Example of questionnaire template (Survey Management model)

The highest element is the questionnaire template (Self-assessment for process evaluation). Any number of sections can be assigned to a questionnaire template. The sections can in turn have any number of subsections. In the example above the questionnaire template has the two sections General information and Management. Questions cannot be directly assigned to a questionnaire template. They can only be attached to sections. Note that a question can only occur once in a section. In the figure above the questions Who is the process owner? and Number of persons involved in the process are assigned to the section General information. The question Who is the process owner? is an open-end question of the text type. This means that a text box is available for answering the question. The question Number of persons involved in the process is a single choice question type. As you can see in the figure above three possible answers are assigned to this question. The user can select one of the three answers to answer the question.

If a combination of possible answers should be used more often, you can combine these in an option set. In the above example the option set Excellent/Very good/Good/Moderate/Poor is assigned to the question How do managers ensure that processes are continuously improved and adjusted? The option set can be modeled in the same model of type Survey Management or in a separate model that combines all of the option sets.

Option set (Survey Management model)

Connections and relationships that can be used in a questionnaire template

Object

Connection

Object

Notes

Questionnaire template

contains

Section

A questionnaire template can have several sections. A section can only occur in one questionnaire template. It is not possible to reuse sections in different questionnaire templates.

Section

contains

Section

A section can contain several subsections. A subsection can only have one superior section.

Section

contains

Question

A section can contain several questions. A question can only occur once in a section. It is, however, possible to use a question in different sections. A question can also be used in different questionnaire templates.

Question

contains

Option set

Only one option set can be assigned to a question. Different questions can, however, be assigned to an option set.

Question

has

Answer option

Several answers can be assigned to a question. An answer option can be assigned to several different questions.

Option set

has

Answer option

An option set can contain several answer options. An answer option can be assigned to several different option sets.