Back up tenant of the old ARIS Risk & Compliance Manager version

Back up the tenant data of the installed ARIS Risk & Compliance Manager before you migrate the data to the new ARIS Risk & Compliance Manager version.

Procedure

  1. Open ARIS Cloud Controller.
    1. To open ARIS Cloud Controller in a Windows operating system, click Start > ARIS Cloud Controller. If you changed the agent user credentials, enter the password.
    2. To open ARIS Cloud Controller in a Linux operating system, run the acc.sh shell script instead. If aris-acc-<number> deb or rpm file (depending on the Linux operating system) is installed, ARIS Cloud Controller is available.
  2. Make sure that all runnables are started. If any of them is not running, enter the command startall and wait until all runnables are in the status STARTED.
  3. Back up the data with the command backup tenant <tenantName> to <pathToStoreTheBackup username=system password=manager. Example backup tenant default to "C:/tenantBackup" username=system password=manager.

The backup of the tenant data is performed.