By default, only groups containing at least one item are displayed in exports. To display empty groups as well in the Explorer tree, change the corresponding setting in the configuration file.
Procedure
Open <ARIS installation path>\server\bin\work\work_businesspublisher_<s, m or l>\base\webapps\businesspublisher\config\webappserver.cfg and change:
<switch value="off"/>
to
<switch value="on"/>
Warning
When performing an update setup all modifications made manually in CFG or XML files will be lost.
Save modified configuration files locally and document your modifications. After an update installation you can easily compare your saved file and copy the modified line into the updated configuration file.