On the Web
A valid support contract allows you to access the solution database on Empower.
If you have any questions on specific installations that you cannot perform yourself, contact your local Software AG sales organization.
By phone
If you have a valid support contract, you can contact Global Support ARIS at:
+800 ARISHELP
The plus sign stands for the prefix required in a given country to dial an international connection.
Example for dialing within Germany with a direct extension line: 00 800 2747 4357
If this number is not supported by your telephone provider, please refer to Empower.