If problems occur during operation, you can use log files to find and resolve errors. You can download zipped log files related to each runnable or you can download all available log files.
Procedure
To collect all log files, enter: collect log files or collect logfiles
You can use additional parameters. Enter help or help <command> to get information about the usage of the commands.
All log files are stored as a ZIP archive.
If you cannot solve the problems and have a maintenance agreement, please send an error description and the ZIP archives containing collected log files as well as the entire contents of the log and config directories to the ARIS Global Support via Empower.