Delete log files

Log files may contain private data of ARIS users, such as IP addresses, MAC addresses, or user names. In order to comply with the General Data Protection Regulation (GDPR), you can collect log files using ACC or the ACC interface, find personal data related to deleted users, and manually delete or anonymize log file entries in source files.

Warning

If you delete log files, Software AG might no longer be able to support you in order to resolve software problems.

In order to delete all log files, you must stop the related runnables to allow unhindered access to all files. If you do not stop the runnables, some files may be locked and cannot be deleted.

Procedure

  1. Start ARIS Cloud Controller (ACC).
  2. To delete log files, for example related to the abs_l runnable, enter: delete log files for abs_l

    To delete all log files, enter: delete log files or delete logfiles

All log files that are not accessed by a runnable are deleted. Log files that were not deleted are listed.