Start ARIS Download Client

If ARIS Server is installed, all authorized users can start ARIS Download Client using their browsers.

Prerequisite

Procedure

  1. Open your browser and enter the link provided by your administrator:

    Syntax: http://<IP address or fully-qualified host name>:<load balancer port>/#<tenant name>/home

    You must enter the port number only if the standard port 80 has been changed or redirected. The login dialog opens.

  2. Click your user name (top right).
  3. Click Download Clients.
  4. Click the Start button beside the ARIS Download Client with which you want to work. If the Java applet is used, ARIS Download Client starts immediately. Otherwise, an ARIS downloader JAR file is used.
  5. Save the ARIS downloader JAR file locally. The name of that file is a combination of the ARIS Download Client product name and the server name. Therefore, for different download clients different JAR files will be downloaded.

    It's a good practice for users to copy the downloaded JAR file. So users can easily start the download clients without the need to navigate to the download page.

  6. Double-click the JAR file. The ARIS downloader starts. A progress dialog monitors the initial download. The ARIS downloader checks whether the ARIS Download Client already exists and still matches the client available on this server. If needed, it downloads a new version of the ARIS Download Client.

The ARIS Download Client is downloaded and started. All necessary files are downloaded from the ARIS Server to a local directory. This process requires a locally installed JRE. Settings from the ARIS Server configuration file are passed to the configuration of the download client while the ARIS Download Client is starting. An administrator can configure the target directory and several settings.

If a proxy is used to access the ARIS Server from the ARIS Download Client, the user must add the proxy settings once. If you face problems starting ARIS Download Client, refer to the log files and the ARIS Basic Troubleshooting Guide. The download process of the ARIS downloader is monitored in the %TEMP% folder within the files ARISLauncher_<timestamp>.log or StartARISFailed_<timestamp>.log with detailed information about the download process.