For each setup procedure described in this document the following general prerequisites must be met. Specific prerequisites are listed in each procedure description.
Prerequisites
You have access to the downloaded ARIS installation package <ARIS_Installation_and_Documentation-<version>>. To download the package, you need access to the ARIS Download Center where a login is required. You have received information on how to register and download the installation package from Software AG or your local Software AG sales organization.
Make sure that the hard and software requirements are met. For information about hardware and software requirements, please refer to the ARIS system requirements. You can open or download documents and the Technical Help from the Documentation Web site. Documentation is also contained in the ARIS installation package that is available in the ARIS Download Center.
It is a good idea to read the ARIS Release Notes.pdf for last-minute information which could not be included in this document anymore.
If virus scanners are active on application servers used by ARIS, the performance of Java-based ARIS software is seriously reduced by on-access scanning. By automatically removing suspicious files mandatory for ARIS operations, quarantining can lead to malfunctions or a complete failure of ARIS. We therefore strongly recommend that you exclude the ARIS installation directory from on-access scanning to prevent performance impact. Scan the directory on a regular basis using a schedule. The scan should run outside of typical working hours. As some virus scanners detect false-positives, we recommend that you limit the scan to executable files only, for example, *.exe and *.jar. Known cases of false-positives are, for example, Windows Defender Antivirus blocking *.pos files (elastic runnable) or McAfeeTM slowing down report execution and failing ARIS setups. Make sure that the overnight scan does not quarantine suspicious files immediately so that further inspection can be performed by ARIS Global Support. If you scan network traffic, this can also result in performance problems with ARIS. To prevent this, exclude the IP addresses of the ARIS server nodes or the ARIS processes from these network scans.
If you want to import the ARIS license file during the setup procedure, make sure to have the zip file saved on this computer. Otherwise, you must import licenses after the installation (see Manage licenses).
If you are going to use an external database management system, make sure that the operating Oracle database management system or the Microsoft SQL Server database is running and configured as required.