Administrators can customize ARIS to meet the needs of your particular organization. To learn about the configuration, please refer to the ARIS Administration’s online help and configure the user interface.
If you want to modify the configuration, please get in touch with Software AG Global Consulting Services or a partner who is trained in making configuration changes to ARIS. Configuration changes can only be performed by Software AG if you requested and agreed on them.
If you plan to make changes in the configuration on your own, make sure that you have all necessary knowledge and skills on making configuration changes. This knowledge is trained in the ARIS Connect Portal Configuration (742-70E) training course available for partners and customers. For your own sake, please document any changes so that you are able to roll-back changes made on your own. Please note that customization and training services are not subject to the standard Software AG software maintenance agreement.
Warning
Advanced configuration changes may require the use of XML configuration. Errors in XML configuration files may cause strong impact. You might not be able to start ARIS again.
If you make configuration changes, you are the owner of these configuration changes and solely liable for the result. Software AG cannot be made liable for erroneous configurations that lead to unstable systems or other unwanted results. Global Support ARIS is not obliged to support you on configuring ARIS which goes beyond its self-service configuration. The necessary skills to make configurations in a right way are trained in the course mentioned above. If you have any questions, feel free to get in touch with your Software AG representative.