Support

If you have any questions on specific installations that you cannot perform yourself, contact your local Software AG sales organization. To get detailed information and support, use our Web sites.

If you have a valid support contract, you can contact Global Support ARIS at: +800 ARISHELP. If this number is not supported by your telephone provider, please refer to our Global Support Contact Directory.

ARIS Community

Find information, expert articles, issue resolution, videos, and communication with other ARIS users. If you do not yet have an account, register at ARIS Community.

Product Documentation

You can find the product documentation on our documentation Web site.

In addition, you can also access the cloud product documentation. Navigate to the desired product and then, depending on your solution, go to Developer Center, User Center or Documentation.

Product Training

You can find helpful product training material on our Learning Portal.

Tech Community

You can collaborate with Software AG experts on our Tech Community Web site. From here you can, for example:

Product Support

Support for Software AG products is provided to licensed customers via our Empower Portal. Many services on this portal require that you have an account. If you do not yet have one, you can request it. Once you have an account, you can, for example: