Problem
A SSL certificate is available but ARIS clients cannot be started using SSL certification.
This may happen due to ARIS clients using Java trust store having trouble verifying the certificate chain.
Solution
An additional certificate must be made available for the load balancer.
enhance loadbalancer_m with sslCertificate local file "c:\\temp\\lbcert.zip".
Notice the double backslashes. Alternatively, use single forward slashes, for example, "c:/temp/lbcert.zip".
The SSL certificate is available.