Problem
The ARIS Server cannot communicate with an external system such as Alfabet.
Solution
Import the certificate used by Alfabet to the Java VM used by the ARIS Server:
Procedure
keytool.exe -importcert -file <pathToCertFile> -alias <certificateAlias> -keystore <ARIS installation path>server\jre\lib\security\cacerts -storepass <keystorePassword>
The default password for the cacerts keystore is changeit.
keytool -list -keystore cacerts -alias <certificateAlias>
The ARIS Server uses the same certificate as the external system.