Make sure you have downloaded the required backup file.
Make sure that changes made since the last backup have been manually backed up (databases, configuration, system database).
Warning
No user can work on this tenant during the restore process. All current data of a running tenant will be deleted and replaced by the data of the backup file. Data related to ARIS Administration will not be deleted but merged. The tenant name and current user data will be untouched. If users were deleted after the tenant has been backed up, these users will be available again. Make sure to delete those users.
Process Governance backup archives greater than 2 GB might lead to insufficient TEMP space issue when restoring them into ARIS with Oracle back end. For such large backups, extend the temp tablespace size before restoring operation executed.
To avoid data inconsistencies and possible data loss, you must not perform any of the following activities in parallel, neither manually nor scheduled:
- Deleting any Process Governance process instance, process version, or process
- Archiving Process Governance process instances
- Backup/restore tenant (containing Process Governance or ARIS document storage data)
Procedure
Click Tenants.
Back up the current status of the tenant. If changes made since the last backup have not been entirely saved, you can restore them.
At the end of the row for the tenant you want to restore, click More > Restore. A dialog of the same name opens.
Click OK in the Warning dialog. The Restore tenant dialog opens.
Select the content to be restored.
Click File.
Click Select.
Navigate to the directory to which you have downloaded the backup file.
Double-click the ZIP file you want to use to restore the tenant.
Click OK.
The tenant is restored. All data is overwritten with the data version from the backup. Changes made and data added since the last backup are lost.
If you back up tenants manually or use a scheduled backup, the current state of the following data is saved in backup lists.
Tenant data is fully backed up only if the user executing the commands has sufficient privileges for all components in every tenant and if all components were selected for the backup. Extensions, for example, SSL certificates, SAP® Java Connector, and JDBC drivers, added using the enhance ACC command are not backed up. In ARIS 10 all started runnables are automatically taken into account when executing tenant backup/restore commands.
Content
Required function privileges
Component (runnable)
Data from ARIS Administration,
for example, users, privileges,
User administrator
Technical configuration administrator
ARIS Administration/User Management
(umcadmin_<s, m, or l>)
Licenses
User administration audit events are not part of the tenant backup.
License administrator
System database
Contains filters, templates, and font formats, but also ARIS Method and all evaluation scripts, macros and scheduled reports.
Server administrator
Modeling & Publishing
(abs_<s, m, or l>)
ARIS databases
Database administrator
Ad hoc analyses and queries
Analysis administrator
Analysis
(octopus_<s, m, or l>)
ARIS document storage data, including Process Governance archives
Documents and access privileges
Document administrator
Technical configuration administrator
ARIS document storage
(adsadmin_<s, m, or l>)
Process Governance data
Process Governance administrator
Process Governance
(apg_<s, m, or l>)
Collaboration data
Collaboration administrator
Collaboration
(ecp_<s, m, or l>)
ARIS Risk & Compliance Manager data
ARCM administrator
ARIS Risk & Compliance Manager
(arcm_<s, m, or l>)
Dashboards and feeds
Dashboard administrator
ARIS Aware
(dashboarding_<s, m, or l>)
ARIS Connect portal views, modification sets, and configuration sets.
Portal administrator
ARIS Connect portal
(copernicus_<s, m, or l>)
You require the same function privileges to restore the data.
Administrators can restore lost data if the data has been manually backed up before restoring the tenant (see Prerequisites).
If you have restored a tenant from an ARIS 10 SR5 backup file or earlier containing ARIS document storage data, you must adjust the timestamps manually (see y-admintool.bat command-line tool).