By default, backups are stored in the ARIS server installation directory (..\server\bin\work\work_umcadmin_<s, m, or l>\backup). Define a different folder on a physical drive in order to keep data update-proof. As the default backup folder is overwritten by the update, all backups are lost.
Prerequisite
You have access to ARIS Cloud Controller (ACC)
Procedure
Enter, for example: reconfigure umcadmin_m JAVA-Dtm.backup.folder = "C://backups"
If you have blanks or special characters in the path, you must put it in quotes and use a double backslash instead of a single slash.
Make sure to use a physical drive. Mapped drives cannot be accessed.
Exit ACC.
All backup files are saved in the backups subfolder on drive C.