HTTPS connection fails (SSL) - wrong certificate in use (ARIS Publisher Server)

Problem

If you access Publisher exports via HTTPS connections, Process Governance cannot be reached.

Solution

Adapt the system manually:

Procedure

  1. Open the webappserver.cfg navigate to the <governance> section.

  2. Change the <port value="80"/> to <port value="443"/>.

  3. Change the <protocol value="http"/> to <protocol value="https"/>

  4. Import the certificates from the ARIS server into the JRE certificate store of the ARIS Publisher Server:
    Open a Windows command prompt for <ARIS installation path>server\jre\bin.

  5. Run the command:

    keytool.exe -importcert -file <pathToCertFile> -alias <certificateAlias> -keystore <ARIS installation path>server\jre\lib\security\cacerts -storepass <keystorePassword>

TLS/SSL is configured.