On this page you can manage all tenants in the system. If there are more than 100
tenants, the Page navigation is displayed.
You can use the Search function to reduce the number of tenants displayed, even while entering the name
of the relevant tenant. You can also
refresh the list and
create tenants.
To resort the following list, click one of the column headings Tenant, Status, or Last backup.
All tenants on all <_a_server-pl> that are managed by this infrastructure tenant are
listed. It provides an overview of each tenant. Click More at the end of each row to see all available actions for each tenant.
If you click a tenant, the following pages are available:
Information
Gives an overview of this tenant's information.
Assets
Allows backup, restoring and copying of filters, templates, report scripts, and databases.
Backups
Shows all backups of this tenant and provides all actions for tenant management.
Schedules
Shows all schedules for this tenant and provides all actions for tenant management.
Describes the status of the tenant:
Read-only
This tenant cannot be managed. Infrastructure tenants are read-only so that they cannot be inadvertently locked or deleted. In this case, access to ARIS would no longer be possible.
Active
This tenant is available to all users with appropriate privileges. Users can edit data they are authorized to use in the programs and function assigned to them.
You can manage active tenants.
Locked
This tenant is not available. Users cannot log in.
You can manage locked tenants.
Tenant corrupt; deletion possible after cooldown
A severe error occurred while this tenant was created or copied. This tenant cannot
be used nor deleted. You must wait until it is in the Failed status to delete it.
Failed
This tenant was corrupted. You can delete it now.
Access denied
A connection to this tenant cannot be established. This may be due to any of the following:
The ARIS server that manages this tenant is not available.
The user you used to log in to Tenant Management has not been
for the tenant.If you installed ARIS using the ARIS server setup program, the Tenant Management user interface is available. The Tenant Management user interface is run automatically with the user account of the superuser user. In order for other users to be able to log in, you must configure the infrastructure tenant. This assigns users in the infrastructure tenant privileges for impersonation, along with additional function privileges.
Once all operational tenants are configured, impersonation enables users to assume the account of the superuser system user in order to perform administration tasks. After the ARIS server was updated, for all operational tenants make sure to specify superuser in the Impersonation target users field again.
If you want existing tenants that were not created using Tenant Management to be managed centrally, you have to adjust the configuration of these tenants.
This tenant is the infrastructure tenant and cannot be managed.
Impersonation failed
This tenant is not yet available due to missing functional privileges for impersonation. This status can occur if a tenant was created using ARIS Cloud Controller (ACC), but the superuser is lacking functional permissions.
Being prepared for deletion
This tenant cannot be used anymore. It was prepared for deletion. The deletion of a tenant takes some time. This status is shown as long as the process
is not completed. After the process is completed, the status switches to Prepared for deletion.
Prepared for deletion
This tenant was prepared for deletion. You can delete it now.
Describes the average number of logins in the current week relative to the number of licenses.
Unknown
The average utilization cannot be determined because the tenant is either locked or a connection has failed.
Low
The average number of logins this week is lower than the number of licenses.
Average
The average number of logins this week is lower than three times the number of licenses.
High
The average number of logins this week is three times the number of licenses or higher.
Illustrates the percentage usage of all licenses using a progress bar.
It remains green until all licenses are used.
If all licenses are used, the bar turns red. No further users can log in on the tenant.
A warning is also displayed if at least one individual license from the total quantity of licenses
is used up, for example, Simulation. In this example, all users can still use ARIS Architect. However, simulation is no longer available.
Moving the mouse over the bar displays the number of available and used licenses in a pop-up. Clicking the bar displays the information in a dialog.
Indicates when the tenant was last backed up.
If there is no backup of a tenant, the message Not yet backed up is displayed.
During backup, the Backup in progress symbol is displayed in this column.
Once the tenant has been backed up, the Tenant backup complete symbol is displayed. The backup list on the Backups page is extended.
The times specified relate to the location of the ARIS server. If a tenant is managed by an ARIS server in another time zone, the date and time at the location is displayed in the language used at that location.
Clicking the link downloads the current backup file to your computer.
If an error occurs during the backup, the warning Backup failed is displayed. Check whether the user account you used to perform the backup has the
.
The user superuser and users to which the required privileges are assigned by the user superuser can manage tenants.
If users with appropriate privileges start Tenant Management, they do this as the user superuser. This is facilitated by the Impersonation function privilege, which is assigned to relevant users on the infrastructure tenant.
The user account for the user superuser is used to automatically perform tenant management for each tenant. For this purpose, the user superuser requires appropriate function privileges in the infrastructure tenant and in all operational tenants, and must have been defined as a target for impersonation.
For tenant management, the user superuser requires the following additional function privileges in the infrastructure tenant:
User administrator
Impersonation
Tenant administrator
Technical configuration administrator
The user has additional function privileges by default, for example, License administrator.
The user superuser does not require any license privileges, but does require certain function privileges. To ensure that each operational tenant, for example, default, is completely backed up, the user superuser needs the following function privileges in each operational tenant:
Analysis administrator
ARCM administrator
Collaboration administrator
Database administrator
Dashboard administrator
Document administrator
License administrator
Portal administrator
Process Governance administrator
Server administrator
Technical configuration administrator
User administrator
If a function privilege is not assigned, for example, Analysis administrator, ad hoc analyses and queries for this tenant are not backed up. The number of function privileges depends on the relevant tenant's licenses. For this reason, not all of the specified function privileges may be displayed for every tenant.
Settings in the user configuration
The user superuser must be defined as a target for impersonation in every operational tenant, for example, default. Thus, all users that have the Impersonation function privilege in the infrastructure tenant inherit its privileges and can manage tenants.
Other users can also manage tenants if they are not created as users in operational tenants, because management is always carried out in the name of the user superuser using impersonation. The following requirements have to be met:
The users must be created in the infrastructure tenant.
The users have the required function privileges in the infrastructure tenant.
.
The user account for the user superuser is used to automatically perform tenant management for each tenant. For this purpose, the user superuser requires appropriate function privileges in the infrastructure tenant and in all operational tenants, and must have been defined as a target for impersonation.
For tenant management, the user superuser requires the following additional function privileges in the infrastructure tenant:
User administrator
Impersonation
Tenant administrator
Technical configuration administrator
The user has additional function privileges by default, for example, License administrator.
The user superuser does not require any license privileges, but does require certain function privileges. To ensure that each operational tenant, for example, default, is completely backed up, the user superuser needs the following function privileges in each operational tenant:
Analysis administrator
ARCM administrator
Collaboration administrator
Database administrator
Dashboard administrator
Document administrator
License administrator
Portal administrator
Process Governance administrator
Server administrator
Technical configuration administrator
User administrator
If a function privilege is not assigned, for example, Analysis administrator, ad hoc analyses and queries for this tenant are not backed up. The number of function privileges depends on the relevant tenant's licenses. For this reason, not all of the specified function privileges may be displayed for every tenant.
Settings in the user configuration
The user superuser must be defined as a target for impersonation in every operational tenant, for example, default. Thus, all users that have the Impersonation function privilege in the infrastructure tenant inherit its privileges and can manage tenants.
Actions are logged as and all logged pieces of information can be displayed if required.
To open logged information, click Open . If you close
the section, the number of logged status information is set to
. All messages are available until they are deleted
.