Source object type |
Relationship type (active) |
Relationship type (passive) |
Target object type |
Possible number of connections |
Application system type (6) (OT_APPL_SYS_TYPE) |
supports |
is supported by (221) (CT_CAN_SUPP_1) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Capability (293) (OT_IS_FUNC) |
supports |
is supported by (221) (CT_CAN_SUPP_1) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Cluster/Data model (14) (OT_CLST) |
is input for |
has input from (838) (CT_IS_INPUT_FOR) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Customer journey step (470) (OT_CUSTOMER_JOURNEY_STEP) |
is predecessor of |
follows (844) (CT_IS_PREDEC_OF_4) |
Customer journey step (470) (OT_CUSTOMER_JOURNEY_STEP) |
Unique |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
has output from |
is output from (839) (CT_HAS_OUTPUT_FROM) |
Cluster/Data model (14) (OT_CLST) |
Unique |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
has output from |
is output from (839) (CT_HAS_OUTPUT_FROM) |
Information carrier (27) (OT_INFO_CARR) |
Unique |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
has output from |
is output from (839) (CT_HAS_OUTPUT_FROM) |
Technical term (58) (OT_TECH_TRM) |
Unique |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
is related to |
is related to (835) (CT_IS_RELATED_TO) |
Customer journey step (470) (OT_CUSTOMER_JOURNEY_STEP) |
Unique |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
is related to |
is related to (835) (CT_IS_RELATED_TO) |
Function (22) (OT_FUNC) |
Unique |
Distribution channel (269) (OT_SALES_CHAN) |
specifies |
is specified by (842) (CT_SPECIFIES) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Emotion (484) (OT_EMOTION) |
is associated with |
is associated with (837) (CT_IS_ASSOCIATED_WITH) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Group (128) (OT_GRP) |
owns |
is owned by (836) (CT_OWNS_3) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Information carrier (27) (OT_INFO_CARR) |
is input for |
has input from (838) (CT_IS_INPUT_FOR) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
KPI instance (244) (OT_KPI) |
influences |
is influenced by (843) (CT_INFLUENCES_1) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Organizational unit (43) (OT_ORG_UNIT) |
owns |
is owned by (836) (CT_OWNS_3) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Organizational unit type (44) (OT_ORG_UNIT_TYPE) |
owns |
is owned by (836) (CT_OWNS_3) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Person (46) (OT_PERS) |
owns |
is owned by (836) (CT_OWNS_3) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Position (45) (OT_POS) |
owns |
is owned by (836) (CT_OWNS_3) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Requirement (387) (OT_REQUIREMENT) |
refers to |
is referred to by (728) (CT_REFS_TO_2) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Risk (159) (OT_RISK) |
is associated with |
is associated with (837) (CT_IS_ASSOCIATED_WITH) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Role (78) (OT_PERS_TYPE) |
owns |
is owned by (836) (CT_OWNS_3) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Service type (294) (OT_FUNC_CLUSTER) |
supports |
is supported by (221) (CT_CAN_SUPP_1) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
System organizational unit (12) (OT_SYS_ORG_UNIT) |
owns |
is owned by (836) (CT_OWNS_3) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
System organizational unit type (13) (OT_SYS_ORG_UNIT_TYPE) |
owns |
is owned by (836) (CT_OWNS_3) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Task (137) (OT_FUNC_INST) |
supports |
is supported by (840) (CT_SUPPORTS_1) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |
Technical term (58) (OT_TECH_TRM) |
is input for |
has input from (838) (CT_IS_INPUT_FOR) |
Customer touchpoint (467) (OT_CUSTOMER_TOUCHPOINT) |
Unique |