How to prevent the setup to fail

If the prerequisites are not met and files are not writable, the setup fails because files cannot be updated. In this case, your installation cannot be automatically restored and ARIS may no longer run. To restore your installation, you must take further action.

It is a good idea to check whether all files stored in the ARIS Server installation directory are not locked by other users or processes. You can also force all files to be writable. The user account running the ARIS Agent 10.0 Windows service must have the permission to delete and write files. This is the system user on Windows operating systems and the ARIS10 user on Linux operating systems.