Known restrictions

Knowing how the system is going to be used is essential to determining an optimal technical configuration.

For specific cases, please contact Software AG.

Versions more recent than those listed in the hardware and software requirements have not been tested or approved for use.

Despite the approval of our software for operation with the listed operating system versions and other software and hardware requirements, we cannot exclude the possibility of problems arising from unpredictable incompatibility issues with certain hardware/software combinations.

This applies, for example, to the use of certain printers/printer drivers or graphic cards/graphic card drivers under certain operating system versions. In some cases, problems may occur when you display graphics in ARIS or create reports, or they may occur in ARIS Publisher exports.

When you combine various technologies, please observe the manufacturers' instructions, particularly announcements concerning releases on their Internet pages. We cannot guarantee proper functioning and installation of approved third-party systems and do not support them. Always follow the instructions provided in the installation manuals of the relevant manufacturers. If you experience difficulties, please contact the relevant manufacturer.

If you need help installing third-party systems, contact your local Software AG sales organization. Please note that this type of manufacturer-specific or customer-specific customization is not covered by the standard Software AG software maintenance agreement and can be performed only on special request and agreement.

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