What is the synchronization user?

The synchronization user serves technical purposes only. No function or license privileges are assigned to this user. The synchronization user is required for synchronization processes executed in the background of Collaboration, for example, to synchronize the user data between ARIS Administration and Collaboration.

The synchronization user is automatically generated for every newly created tenant. If the synchronization user is not available, the system user is used instead, provided that the default password of the system user was not changed. If the system user cannot be used, you must manually create the synchronization user using ARIS Cloud Controller. The technical name of the synchronization user, for example in ARIS Cloud Controller, is _aris_tech_user_ecp_techuser. For detailed information, refer to ARIS Cloud Controller (ACC) Command-Line Tool > Create synchronization user.