Dashboards using Customer Experience Management (CXM) data

Available dashboards using content that is retrieved from Customer Experience Management (CXM)-related models.

Since Customer Experience is based on expectations, experiences and attitudes, ABC offers the possibility to model personas and create their infographics. In this way, target groups can be clearly distinguished from each other and their needs can be addressed.

Topics

Customer experience

Responsibilities

Customer experience overview

Business driver distribution & social media conversation rate