Create issue in ARIS Risk & Compliance Manager

You can generate an issue in ARIS Risk & Compliance Manager to analyze and monitor a problem relating to a particular object. It is possible to assign several objects of different object types to an issue. You can generate issues for functions (processes and controls), organizational units, application system types, risks and risk categories.

Prerequisite

Procedure

  1. In ARIS Connect, open the overview from which you want to create an issue in ARIS Risk & Compliance Manager.
  2. Click Create issue Create issue in ARIS Risk & Compliance Manager.
  3. The Issue form is displayed in ARIS Risk & Compliance Manager.
  4. Edit the mandatory fields.
    1. Enter the Name for the issue.
    2. Enter the Description of the issue.
    3. Enter a description of the Remediation measure.
    4. Enter the date by which the issue is to be remediated (Remediation planned before) (becomes a mandatory field as soon as the Release creator status is selected).
    5. Assign an Issue owner and an Issue reviewer (becomes a mandatory field as soon as the Release creator status is selected).
  5. Edit the optional fields.
    1. Enable Financial details to display the attributes for categorizing financial incidents.
      1. Select the Business line level 2. Level 1 is set automatically as a result.
      2. Select the Incident type level 2. Level 1 is set automatically as a result.
      3. Select the Incident cause classification level 2. Level 1 is set automatically as a result.
      4. Specify the expected loss.
      5. Select a currency. If a currency is specified at the system or environment, it is displayed here automatically, but can be changed.
    2. To describe the incident in greater detail, add reference documents.
    3. Insert a remark.
    4. Use Assignments to assign the hierarchy elements that can be affected by the incident.
  6. Assign an issue owner/issue reviewer.
    1. In the Issue owner or Issue reviewer row, click Create assignment Create assignment. The list of assignable users opens.
    2. Click Create assignment Create assignment in the row of the relevant user. The list closes.
    3. Click Save Save.
  7. Click Save Save.
  8. Click OK.

Your entries are saved. An issue was generated for the selected objects and added to the My generated issues list in ARIS Risk & Compliance Manager. The users in charge are notified automatically by e-mail.