What has to be considered for prioritization of process instances?

For each tenant there is a queue of process instances waiting to be executed. Each newly started process instance is appended to the end of the queue according to the first in, first out principle. However, you can prioritize process instances so that they are preferably executed. You can only archive instances that have the Running status.

The priority queue is limited to 100 process instances by default (Configuration > Process Governance > Infrastructure > Priority queue size). If the specified priority queue size is exceeded, so that no further process instances can be prioritized, a message is displayed. This Cross-tenant Cross-tenant setting applies to all tenants on this server. To change it, use ARIS Cloud Controller. For further information, refer to ARIS Cloud Controller (ACC) Command-line Tool manual.