Submit change request

You can send change requests for models to the person responsible.

Prerequisites

Procedure

  1. Open ARIS Connect and log in with your user name and password.
  2. Click Portal Portal if it is not activated yet.
  3. Click Groups in the Classic view or Processes in the Default view.
  4. Click Navigation Navigation if the navigation bar is not shown.
  5. Click the model for which you want to submit a change request.
  6. Click Submit change request Submit change request. The corresponding dialog opens.
  7. Enter a title and a description for your request.
  8. Select the priority with which the request is to be handled.
  9. Add any relevant documents, graphics, etc. that could be used as a basis for editing.
  10. Click Send. A completion message is displayed.
  11. Click OK.

The person responsible receives the change request by e-mail with a link to the relevant model and a link to edit the associated task in ARIS Process Board.

Once the person responsible has processed the request, the applicant receives a message by e-mail.

As soon as the first change request is made, the ARIS Connect Governance Inbox database is automatically created in ARIS. It contains a Requirements inbox for each person responsible with a model of the Requirements tree type. An object of the Requirement type is created for each change request. As the process continues, the realization status of the object is automatically changed depending on which status the person responsible has selected (Approve, Reject). This enables all change requests to be monitored in the ARIS Connect Governance Inbox database.

All users can select the language to be used for the notification in their profile in ARIS Connect.

This workflow is a part of ARIS Connect. It can be customized, if required. For example, you can change e-mail texts, add notifications, make changes to dialogs, etc. The integration of complex workflows (standard RCM, change management, etc.) requires the ARIS Design Server license or ARIS Connect Server extension pack: Process Governance.