Create incident in ARIS Risk & Compliance Manager

You can create an incident for certain objects to analyze and describe a trigger that can harm the organization or lead to a loss. By default, you can create incidents in ARIS Connect for functions, processes, systems, organizational units, risks, risk categories and documents.

Prerequisite

Procedure

  1. In ARIS Connect, open the overview from which you want to create an incident in ARIS Risk & Compliance Manager.
  2. Click Creat incident in ARIS Risk & Compliance Manager Create incident in ARIS Risk & Compliance Manager.
  3. Depending on your assignments to owner groups and environments in ARIS Risk & Compliance Manager, you are asked to select the relevant owner group and environment.
  4. Click OK. The Incident form is displayed in ARIS Risk & Compliance Manager.
  5. If the object from which you create the incident is available in ARIS Risk & Compliance Manager, the object is automatically assigned to the corresponding assignments (hierarchies). Otherwise, copy the ARIS Connect URL of the object to the description field.
  6. Edit the mandatory fields (Mandatory fields) and the optional fields.
  7. Select the owner status.
  8. Click Save Save. Your entries are saved and the status is automatically set to In progress. If you want to continue editing the incident at a later point in time, keep the status In progress. If you want to finish editing the incident, select the status Closed.
  9. If you changed the status, save your entries again (Save).
  10. Click Save Save. You are prompted to specify how you want to proceed.
  11. Click the relevant option.
  12. Click OK.

The incident is created. The incident is displayed to the assigned incident reviewer group for review in the Incidents list. The users in charge are notified automatically by e-mail. If you created the incident as a loss owner the incident is displayed only in the Assignment between loss and incident list and can be assigned to a loss. If you did not change the reviewer group in charge when creating the incident, you are responsible for reviewing the incident yourself as incident reviewer. (The loss owner group to which you are assigned is automatically assigned to the incident as the reviewer).