The monitoring of physical resources is important to keep ARIS running properly. You can monitor the system using the ACC commands.
orThe ARIS Infrastructure overview shows the status of the runnables of connected nodes.
Procedure
Make sure that the ARIS server to which you want to connect is running.
Open your browser and enter the URL: http(s)://<server name>:<port>/acc/ui
for example: https://aris10srv.eur.co.umg:1080/acc/ui
The login dialog of the infrastructure tenant opens. In a standard installation, the master tenant is the infrastructure tenant by default.
If you are already logged in, you must log out and confirm the warning.
Select the interface language.
Enter the credentials of the system user or the superuser.
Click Log in. The Nodes view of the infrastructure tenant is displayed. It gives an overview of the runnables of the node.
Add the node if it is not on display.
The information of the node is displayed as a table. For the Runnables view, use the top slider. To get a clear picture of the states of all runnables, use the actions available in the ARIS Infrastructure overview.
The health status is shown for runnables that provide such information, after a health check was started. The checks can be executed automatically or on-demand. Therefore, it might take a moment before the result is shown. You can either start all health checks for single nodes, check all runnables at once, or run all health checks for a single runnable.
If problems occur during operation, you can use log files to find and resolve errors. You can collect log files using ARIS Cloud Controller.
orIf problems occur during operation, you can use log files to find and resolve errors. You can download zipped log files related to each runnable or you can download all available log files.
Prerequisite
The required nodes were added.
Procedure
.
Open your browser and enter the URL: http(s)://<server name>:<port>/acc/ui
for example: https://aris10srv.eur.co.umg:1080/acc/ui
The login dialog of the infrastructure tenant opens. In a standard installation, the master tenant is the infrastructure tenant by default.
If you are already logged in, you must log out and confirm the warning.
Select the interface language.
Enter the credentials of the system user or the superuser.
Click Log in.
Move the slider to Nodes. All runnables of each node are listed.
If you want to collect all log files of a node, click More >
Download log files.
If you want to collect log files of a specific runnable, move the mouse pointer to
the related row and click Download log files.
A ZIP archive created to be opened or saved.
If you cannot solve the problems and have a maintenance agreement, please send an error description and the ZIP archives containing collected log files as well as the entire contents of the log and config directories to the ARIS Global Support via Empower.