Create issue

You can generate an issue for ARIS items to identify and monitor a problem. For detailed information, such as workflow, example scenario, roles, refer to Issue Management in ARIS Risk and Compliance online help.

Prerequisites

You have the required privileges in ARIS, for example, the license privileges ARIS Connect Viewer or ARIS Connect Designer.

Procedure

  1. Click Application launcher Application launcher > Published content Published content.

  2. Open the Overview, Diagram, or Tasks fact sheet of the item for which you want to create an issue.

  3. Click Create issue Issue and then Add Create issue.

  4. The ARIS item from which you started the issue creation is automatically assigned as relevant object.

  5. Edit the optional fields, for example, describe the problem and assign documents with further information.

  6. If you want to assign the issue owner later, keep the In preparation status. If you change the status to Registered, assign an issue owner.

    1. In the Owner row, click Assign Create assignment. The list of assignable users opens.

    2. Enable the check boxes of the relevant users.

    3. Click Assign.

  7. Click Save Save.

The issue is generated.

Open the My issues list (Application launcher Application launcher > Quick access > My issues My issues) to view it. Here, you can complete editing your issue. As soon as the creator status Registered is saved, the issue owners receive a notification, and the issue is displayed in their My GRC tasks My GRC tasks.

Note

Click Open 'My GRC tasks' Open 'My GRC tasks' in the header of ARIS to open My GRC tasks. Only if GRC tasks are available for you, the icon with the number of tasks is displayed in the ARIS header.