Create incident

You can create an incident for certain objects to analyze and describe a trigger that can harm the organization or lead to a loss. As loss owner, you can create incidents to assign them to losses. By default, you can create incidents in ARIS for functions, processes, systems, organizational units, risks, risk categories and documents. For detailed information, refer to Incident and Loss Management in ARIS Risk and Compliance online help.

Prerequisites

Procedure

  1. In ARIS, open the overview fact sheet of the item that you want to use for creating an incident in ARIS Risk and Compliance.

  2. Click Create incident in ARIS Risk and Compliance Create incident in ARIS Risk and Compliance.

  3. Depending on your assignments to owner groups and environments in ARIS Risk and Compliance, you are asked to select the relevant owner group and environment.

  4. Click OK. The Incident form is displayed in ARIS Risk and Compliance.

  5. If the object from which you create the incident is available in ARIS Risk and Compliance, the object is automatically assigned to the corresponding assignments, for example, hierarchies. Otherwise, copy the ARIS URL of the object to the description field.

  6. Edit the required fields. Before saving, check that the mandatory fields (Mandatory fields) have been edited.

  7. Select the owner status.

  8. Click Save Save. Your entries are saved. The status is automatically set to In progress. If you want to continue editing later on, keep the In progress status. If you want to finish editing the incident, select the status Closed.

  9. If you changed the status, save your entries again (Save). You are prompted to specify how you want to proceed.

  10. Click the relevant option.

  11. Click OK.

The incident is created. The incident is displayed to the assigned incident reviewer group for review in the list of incidents in ARIS Risk and Compliance. The users responsible are notified automatically by e-mail. If you created the incident as a loss owner the incident is displayed only in the Assignment between loss and incident list and can be assigned to a loss. If you did not change the reviewer group responsible when creating the incident, you are responsible for reviewing the incident yourself as incident reviewer. (The loss owner group to which you are assigned is automatically assigned to the incident as the reviewer).

To open ARIS Risk and Compliance from ARIS, click Application launcher Application launcher > ARIS Risk & Compliance ARIS Risk and Compliance.