Configure existing tenants

To enable Tenant Management to establish connections to tenants that were not created using Tenant Management, you must adjust the configuration of these tenants.

Add missing permissions to the superuser, if impersonation failed. This can occur, if tenants were added by ARIS Cloud Controller (ACC) but functional privileges are missing.

Procedure

  1. Click Tenants. The status of the tenants is displayed. If the Loading failed Impersonation failed status is shown, the tenant is not accessible for users.

  2. At the end of the row for the tenant, click MoreMore > Allow access. The Allow access dialog opens.

  3. Enter the user credentials of a user with sufficient privileges, for example, system.

  4. Click OK.

The missing privileges are applied to the superuser. Impersonation should work and the Active Active state is shown. If the change is not displayed, click Refresh list Refresh.