The very first step of an ARIS update is to back up all data.
Warning
If you run an update without having current and complete data backups, you bear the risk for any data loss or system outage.
There are multiple ways to do a backup:
Start a tenant backup for all tenants using ARIS Cloud Controller (ACC). This backup contains all essential data of a tenant, with the notable exception of any customizations and tenant-specific settings related to published content.
Using the Tenant Management tool is a way to backup and restore the infrastructure tenant (master) as well as all productive tenants.
By default, backups are stored in the ARIS server installation directory (..\server\bin\work\work_umcadmin_<s, m or l>\backup). If you have not yet defined a different folder on a physical drive, make sure to save the backup folder. As the default backup folder is overwritten by the update, all backups are lost.
Most ARIS components offer individual backup functionalities. You can back up databases in ARIS Architect or you can backup user data in the ARIS Administration. These components also provide command-line tools to be used, such as ARIS Server Administrator or command line tools for the ARIS Administration.
Copy the working directories of all runnables to a safe place or copy the whole ARIS installation folder. If an external DBMS is used, such as Oracle or Microsoft SQL Server, create dumps of each schema containing ARIS data.