Business driver distribution & social media conversation rate
Customer experience dashboard evaluating business units and channels.
Availability
This dashboard is shown on the Dashboards fact sheet of the Customer journey landscape model type.
Charts
Business driver distribution over customer journeys
Displays the distribution of business drivers, such as Cost and IT/Technology change, across customer journeys.
Social media conversation rate
Displays the conversation rate for each medium and the aggregated conversation rate for a specific time period.
Example

See also
What functionality can charts have?