Replace connection types between IT system contact roles

If you have used IT Inventory and want to make IT system information available in fact sheets of the portal, it is recommended that you replace the connections that indicate the persons responsible and contacts for an IT system. In IT Inventory, the responsibility type is specified using a connection attribute. The portal requires different connection types to provide this information. The connections for which a responsibility attribute is specified can be replaced by connections with the appropriate types by means of a report.

Prerequisite

If you do not want to use the default settings, make sure to modify the mapping before running the report.

Procedure

  1. Log in to the database as a system user or a user holding the Database administrator function privilege.
  2. Back up the database.

    Warning

    After the replacement of connection types, this database may no longer work as a source for IT Inventory. However, you can easily restore it from the backup file.

  3. Select the database.
  4. Click Start report in the Evaluate tab. The Report Wizard opens.
  5. Select the Administration category.
  6. Double-click the Replace connection types between IT system contact roles report.
  7. Select the output settings and click Finish.

The report replaces former is responsible for connections (CT_IS_RESP_1) using the Responsibility type attribute (AT_SUPPORT_TYPE) depending on the attribute's value. The result is logged as an Excel file.