How to structure the hierarchy in organizational charts
The organizational structure must represent a pure hierarchy. That means:
No net structure (including loops) is permitted.
An organizational element may only be used in a single organizational chart.
An organizational element may only be used once in an organizational chart.
An organizational element may have only one connection.
Exceptions:
The same user (Person object type) can be used in multiple organizational charts. Users are always at the lowest level of an organizational chart, which is why the structure still represents a strict hierarchy even if users are used multiple times.
An organizational element, which represents the lowest element of an organizational chart, may be used multiple times.
An organizational element to which a detailed organizational chart is assigned may also exist as the highest element in the assigned model.
Organizational elements that are defined as an escalation manager (is escalated to connection) can be used multiple times.
The rule that an organizational element may have only a single connection applies only to connections that are considered by Process Governance.
These rules apply only to organizational elements and connection types that are considered by Process Governance.