If you are using SAP® synchronization or Test Designer, you require SAP® JCo 3.0.x. For licensing reasons, the unsigned files may not be automatically copied during installation. Your ARIS administrator has provided a part of the SAP® Java Connector (sapjco3.jar) for ARIS for SAP® Solutions after installation. For details see ARIS for SAP® Solutions and ARIS Requirements for SAP® Solutions on DVD, ARIS Download Center or Empower.
If you use ARIS Download Client, you need to copy the file SAP JCo 3.0.x.dll manually. Please use the file that your administrator has provided.
If ARIS Client is installed locally, adminstrators need to make SAP JCo available to the locally installed clients.
If you were not provided with the DLL file, download it from SAP Service Marketplace.
Procedure
If you supplied SAP® Java Connector SAP JCo 3.0.9 properly, but installed older runtime library versions than Visual Studio 2005 C/C++, you may have to update the Microsoft® Active Template Library (ATL) (download Microsoft® ATL patch; http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=766a6af7-ec73-40ff-b072-9112bab119c2). Please read SAP® notes 1077727 and 1375494 in SAP Service Marketplace.