Customer journey landscape

Source object type

Relationship type (active)

Relationship type (passive)

Target object type

Possible number of connections

Customer journey (468) (OT_CUSTOMER_JOURNEY)

is predecessor of

follows (844) (CT_IS_PREDEC_OF_4)

Customer journey (468) (OT_CUSTOMER_JOURNEY)

Unique

Customer lifecycle stage (469) (OT_CUSTOMER_LIFECYCLE_STAGE)

encompasses

belongs to (845) (CT_ENCOMPASSES)

Customer journey (468) (OT_CUSTOMER_JOURNEY)

Unique

Customer lifecycle stage (469) (OT_CUSTOMER_LIFECYCLE_STAGE)

is predecessor of

follows (844) (CT_IS_PREDEC_OF_4)

Customer lifecycle stage (469) (OT_CUSTOMER_LIFECYCLE_STAGE)

Unique