For each setup procedure described in this document, the following general prerequisites must be met. Additional prerequisites are listed in related procedure descriptions.
Prerequisites
You have downloaded the ARIS installation package to have access to the *.rpm files (see: Linux setups\Linux_<system>\ARIS_Admin, ARIS_Agent, ARIS_Cloud_Controller, and ARIS_Scriptrunner), contained in the downloaded ARIS installation package <ARIS_Installation_and_Documentation-<version>>.
Pour télécharger le package acheté, vous devez avoir accès au Centre de téléchargement ARIS pour lequel une connexion est requise. Vous avez reçu des informations sur l’inscription et le téléchargement du package d’installation de Software AG ou de votre organisation des ventes Software AG après avoir acheté ARIS.
Make sure that the hard and software requirements are met (see: ARIS System Requirements.pdf).
In the Linux operating system the port 14000 must be open.
In the Windows operating system the ports 13131-13140 must be open to give access to the setup repository server.
Ensure that the virtual memory available on your Linux operating system is set to 262144.
Make sure that the FONTCONFIG Linux package is installed on the Linux operating system together with all required fonts. Otherwise, fonts are not visible in ARIS and unreadable text is displayed.
It is a good idea to read the ARIS Release Notes.pdf for last-minute information which could not be included in this document anymore.
If virus scanners are active on application servers used by ARIS, the performance of Java-based ARIS software is seriously reduced by on-access scanning. By automatically removing suspicious files mandatory for ARIS operations, quarantining can lead to malfunctions or a complete failure of ARIS. We therefore strongly recommend that you exclude the ARIS installation directory from on-access scanning to prevent performance impact. Scan the directory on a regular basis using a schedule. The scan should run outside of typical working hours. As some virus scanners detect false-positives, we recommend that you limit the scan to executable files only, for example, *.exe and *.jar. Known cases of false-positives are, for example, Windows Defender Antivirus blocking *.pos files (elastic runnable) or McAfeeTM slowing down report execution and failing ARIS setups. Make sure that the overnight scan does not quarantine suspicious files immediately so that further inspection can be performed by ARIS Global Support. If you scan network traffic, this can also result in performance problems with ARIS. To prevent this, exclude the IP addresses of the ARIS Server nodes or the ARIS processes from these network scans.
If you want to import the ARIS license file during the setup procedure, make sure to have the zip file saved on this computer. Otherwise, you must import licenses after the installation (see Manage licenses).
If you use SELinux, make sure that the defined security settings are met. If the setup fails, modify the SELinux settings or turn it off. Please follow the instructions in the SELinux User's and Administrator's Guide, as well as the documentation provided by the manufacturer.