This report answers the following questions:
Which customer journey is the most critical?
Which customer lifecycle
Which stage is the most critical?
The report provides various parameters allowing customizing without changing the report code.
Output
Generates the CXM_ANALYZE_CUSTOMER_JOURNEYS.XML document stored in ARIS document storage. The Analyze customer journeys (TOP 7) document is stored in this subfolder: ARIS document storage/Dashboarding/<database name; default=United Motor Group>/EA.
The report result is used as input for the CXM - Analyze customer journeys data feed. This data feed is related to the Customer experience CXM dashboard.
Context
Database