For each tenant there is a queue of process instances waiting to be executed. Each newly started process instance is appended to the end of the queue according to the first in, first out principle. However, you can prioritize process instances so that they are preferably executed.
The priority queue is limited to 100 process instances by default (Configuration > Process Governance > Infrastructure > Priority queue size). If the specified priority queue size is exceeded, so that no further process instances
can be prioritized, a message is displayed. This Cross-tenant setting applies to all tenants on this server. To change it, use ARIS Cloud Controller. For further information, refer to ARIS Cloud Controller (ACC) Command-line Tool manual.
Prerequisite
You have the Process Governance administrator function privilege.
The instances have the Running status.
Procedure
Process administration.
Click Application launcher >
Administration. ARIS Administration opens.
Click Process administration.
Click the relevant process instance under Processes.
Click Increase priority. The Prioritized status is set and displayed in Details. The process instance is executed with a higher priority.
Click Decrease priority to remove the Prioritized status. The Prioritized status is removed.
To display the process instances with Prioritized status, click Instances.
Click Show/Hide filter. The filter criteria are displayed.
Enable () the Priority status filter.
Click Apply filter.
The process instances with Prioritized status are displayed.
To prioritize/deprioritize multiple instances simultaneously, open Instances, enable the relevant instances (), and click
Increase priority/
Decrease priority. The function is is only available if all selected instances meet the prerequisites
for priorization.