Error code - SM72_0002

The error is reported during SAP® synchronization. A conflict occurred while checking consistency rules.

Error message

Element <name of element> was skipped because the SAP project model contains multiple object occurrences whose SAP ID is <SAP ID attribute value>. The corresponding ARIS GUID is: <GUID>.

Cause

You used more than one occurrence copy with a symbol that is included in the synchronization. The error does not occur if you are using SAP shadow functions symbol instead.

The SAP ID is unique in SAP® Solution Manager. It is automatically specified during data transfer to ARIS. Because you can manage different branches and scopes in an ARIS database, a database can contain more than one object definition with the same SAP ID. Synchronization-relevant SAP® items related to a branch and scope are therefore identified by the SAP ID attribute in combination with the value of the Synchronization project attribute. This value contains the IDs of the related branch and scope.

Therefore, in SAP® process models with a specified SAP ID, SAP functions with an identical SAP ID must occur only once. You can recognize these SAP functions by this symbol if you have not changed the method configuration:

SAP function is synchronized

The SAP shadow functions used depend on the model types the functions are placed. If you use Enterprise BPMN collaboration diagrams, multiple shadow functions are available

If you use more than one occurrence copy with a synchronization-relevant symbol in a related model, the occurrences have the same SAP ID. Synchronization will fail because the SAP ID is not unique anymore and the object to be synchronized cannot be determined. Synchronization-relevant symbols are all symbols available for functions, except the SAP shadow function symbol and the Process interface symbol:

Process interface

Synchronization-relevant models are all models whose SAP model type attribute is maintained.

Solution

Delete occurrence copies

  1. Navigate to the database folder that contains the related branch and scope content.

  2. Find all ARIS models whose SAP model type attribute is specified. These models are synchronization-relevant.

  3. Delete all additional occurrences that have a synchronization-relevant symbol. Only one synchronization-relevant symbol must remain in each model, such as this symbol:

    SAP function is synchronized

    Use the displayed SAP ID and the ARIS GUIDs to identify the related object definitions. To find the affected occurrences, use the property dialog of the definition and check the SAP model type attribute of the related model.

Create new object definition

Use the SAP function wizard to create a new object definition on process step level which uses the related PSL step. The SAP function wizard guarantees compliance with the consistency rules. ARIS provides you with optional support for creating SAP functions for a branch or a project, executables, interfaces and documents. If you enable the Open supporting dialog and Run executables with SAP® Solution Manager check boxes on the Solution Manager options page, the executable codes and assignment structure of new SAP functions will automatically be specified according to the consistently rules for SAP® Solution Manager 7.2 or SAP® Solution Manager 7.1. Documents can be transferred to SAP® Solution Manager.

Use PSL occurrences

Use occurrences of PSL objects in your business processes instead of object definitions.

Use the SAP shadow function symbol

If you do not want ARIS objects to appear in your SAP structure, use the SAP shadow function symbol.

If you are using occurrence copies of SAP functions, they are displayed with the SAP shadow function symbol by default:

SAP function occurrence

The SAP shadow function symbol excludes the object from the synchronization process. This also affects related Process interface symbols used in process models.