If services that had a synchronization relationship with CentraSite were imported into another database via merge or XML import, or if a database that had a synchronization relationship with CentraSite was restored, database content must be synchronized manually with CentraSite.
The synchronization relationship can be removed. This makes sense, for example, if the service to be synchronized does not exist in CentraSite. In this case, you can remove the synchronization relationship and request this service.
Procedure
Activate the Administration tab.
Log in as an administrator to the database that you want to restore a synchronization relationship with or remove a synchronization relationship from.
In the Explorer tree, click Worklist for CentraSite integration.
Select one or more software service types and click Resynchronize with CentraSite to restore a synchronization relationship. To remove a synchronization relationship click Remove synchronization relationship with CentraSite.
You have restored or removed the synchronization relationship with CentraSite. Please note that services must be imported into the database again after you remove the synchronization relationship.
Users that work in the same ARIS database, but belong to different CentraSite organizations are usually not able to view the assets of the other organizations. This also applies to the application server asset representing the ARIS database. To avoid this problem, we recommend that you include all users of an ARIS database in a single CentraSite organization. Alternatively, you can add the users to a group in CentraSite and assign the required read and write privileges to this group.