ARIS Connector for SAP Solutions is located within your protected network and communicates within it with your SAP system. The data transfer between the connector and ARIS runs via REST API. The credentials used for authentication are strongly encrypted. SAP credentials are no longer required in ARIS. The credentials are stored only as highly encrypted parameters in the associated ARIS Connector for SAP Solutions configuration files that reside on your secure network.
Encryption
The first time you configure credentials using the command line interface, a key.secret file is created in the <ARIS Connector for SAP Solutions installation directory>\conf folder. During ARIS Connector for SAP Solutions startup, this file is used to encrypt and decrypt passwords and credentials specified in the configuration files. Make sure to back up this file. You must not change the key it contains. If you delete the key.secret file from the conf folder so that the encryption key is not stored with the encrypted credentials, you must be able to restore the file. This is because this file is mandatory when ARIS Connector for SAP Solutions is restarted. If you cannot recover the key.secret file that was used for encryption, you must re-encrypt and submit the credentials. Otherwise, connections cannot be established.
HTTPS
Any communication between ARIS Connector for SAP Solutions, ARIS Cloud, and the SAP system is initiated by ARIS Connector for SAP Solutions, that is, communication is never started from outside of you network. Any communication must use HTTPS.
Any communication between ARIS Connector for SAP Solutions, ARIS Cloud, and the SAP system is initiated by ARIS Connector for SAP Solutions, that is, communication is never started from outside of you network. Communication between ARIS Connector for SAP Solutions and the SAP system might use http because both systems are located within your network.
Timeout
When ARIS Connector for SAP Solutions is started, the parameters specified in the ARISConfiguration.json file and the SAPConfiguration.json file are used for authentication. If the authentication was successful, the SAP system is available in ARIS. From start-up to shut-down, ARIS Connector for SAP Solutions frequently checks ARIS Server for requests. ARIS Connector for SAP Solutions automatically re-establishes the connection if a token issued by ARIS Administration is no longer valid. If the connection fails, an error is logged. Every few seconds, an attempt is made to re-establish the interrupted connection.
ARIS waits for ARIS Connector for SAP Solutions to respond:
1 minute for a short term request - ARIS Administration, startup SAP synchronization.
30 minutes for a long term request - execute SAP synchronization.
2h for a very long term request - update documents.
After the listed period of time, the request is aborted and a timeout error is logged.
Status
The status of ARIS Connector for SAP Solutions depends on the polling time stamp listed in ARIS Architect. The time stamp is written when ARIS Connector for SAP Solutions is starting. Every two minutes the time stamp is updated. Status values are:
not connected - no polling time stamp listed.
connected - last polling time stamp was written in the last two minutes.
not responding - last polling time stamp is older than two minutes.
Restart
ARIS Connector for SAP Solutions cannot be restarted if its state is connected. ARIS Connector for SAP Solutions can be restarted after a minimum time span of two minutes to a maximum time span of four minutes. A restart deletes all jobs pending.