Prioritize and deprioritize process instances

For each tenant there is a queue of process instances waiting to be executed. Each newly started process instance is appended to the end of the queue according to the first in, first out principle. However, you can prioritize process instances so that they are preferably executed.

The priority queue is limited to 100 process instances by default (Configuration > Process Governance > Infrastructure > Priority queue size). If the specified priority queue size is exceeded, so that no further process instances can be prioritized, a message is displayed. This Cross-tenant Cross-tenant setting applies to all tenants on this server. To change it, use ARIS Cloud Controller. For further information, refer to ARIS Cloud Controller (ACC) Command-line Tool manual.

Prerequisite

Procedure

  1. Open Process administration Process administration in ARIS Connect.
  2. Click the relevant process instance under Processes.
  3. Click Prioritize # priority_higher_16.png Increase priority. The Prioritized status is set and displayed in Details. The process instance is executed with a higher priority.
  4. Click Deprioritize Decrease priority to remove the Prioritized status. The Prioritized status is removed.
  5. To display the process instances with Prioritized status, click Instances.
  6. Click Filter Show/Hide filter. The filter criteria are displayed.
  7. Enable (Enabled) the Priority status filter.
  8. Click Apply filter.

The process instances with Prioritized status are displayed.

To prioritize/deprioritize multiple instances simultaneously, open Instances, enable the relevant instances (Enabled), and click Prioritize # priority_higher_16.png Increase priority/Deprioritize Decrease priority. The function is is only available if all selected instances meet the prerequisites for priorization.