You can back up tenant data using the ARIS Cloud Controller (ACC). If you want to include the user statistics, the property User statistics in backup (com.aris.umc.user.statistics.backup) must be enabled in the configuration (see ARIS help: ARIS Administration > Configuration > User management > Security > Advanced settings). Please note that no user can work on this tenant during the backup process.
Prerequisites
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Warning
Do not store backup files in ARIS document storage.
Tenant data is fully backed up only if the user executing the commands has sufficient privileges for all components in every tenant and if all components were selected for the backup.
User administration audit events are not part of the tenant backup.
Extensions, for example, TLS/SSL certificates, SAP® Java Connector, and JDBC drivers, added using the enhance ACC command are not backed up.
To avoid data inconsistencies and possible data loss, you must not perform any of the following activities in parallel, neither manually nor scheduled:
- Deleting any Process Governance process instance, process version, or process
- Archiving Process Governance process instances
- Backup/restore tenant (containing Process Governance or ARIS document storage data)
Procedure
such as: backup tenant default to "f:\\backupDefault.acbcrypt" encryption.key=str3ngG3h31m username=y1234 password=managery1234. If values contain special characters, you must quote the strings and special characters. If a password for example is User&12345, you must enter password=\"User\&12345\"
Make sure to save the backup file on external media, such as a NAS or file server. Notice the double backslashes. Alternatively, use a single forward slash. If no file name is specified, the file name is generated as for unencrypted files, but with the file extension acbcrypt instead of acb. The encryption password must be at least 8 characters long and contain at least 3 out of the 4 following character classes: lower-case letter, upper-case letter, digit, special character (such as any non-whitespace, non-letter, non-digit character).
The backup is started. The complete backup is written to one single acb archive file. If you encrypted the backup file, the file extension is acbcrypt.
If a tenant backup containing Process Governance data takes a long time to complete, Process Governance downtime is likely to be long. To reduce Process Governance downtime while the backup is in process, you can set the Use snapshot-based backup mode property in the Process Governance configuration. For details, refer to the ARIS Connect online help (Manage ARIS Connect > Set up Process Governance > Valuable information >What infrastructure properties are available?).
You can restore this tenant using the related archive file. Using the restore tenant command will copy the content to an existing tenant. Process Governance backup archives greater than 2 GB might lead to insufficient TEMP space issue when restoring them into ARIS with Oracle back end. For such large backups, extend the temp tablespace size before restoring operation executed.
You can manage tenants also using the ARIS Administration's command line tools or Tenant Management tool.