For each tenant there is a queue of process instances waiting to be executed. Each newly started process instance is appended to the end of the queue according to the first in, first out principle. However, you can prioritize process instances so that they are preferably executed.
The priority queue is limited to 100 process instances by default (Configuration > Process Governance > Infrastructure > Priority queue size). If the specified priority queue size is exceeded, so that no further process instances can be prioritized, a message is displayed. This Cross-tenant setting applies to all tenants on this server. To change it, use ARIS Cloud Controller. For further information, refer to ARIS Cloud Controller (ACC) Command-line Tool manual.
Prerequisite
Procedure
The process instances with Prioritized status are displayed.
To prioritize/deprioritize multiple instances simultaneously, open Instances, enable the relevant instances (), and click
Increase priority/
Decrease priority. The function is is only available if all selected instances meet the prerequisites for priorization.