General

This manual describes how to perform a process conformance check and which prerequisites must be fulfilled. The document is addressed to the business user and the system administrator of the required ARIS products. The business user can perform a performance check based on the system customized by the system administrator.

Business user

The business user learns how to

The business user should be familiar with the general handling of the described products (ARIS Architect, PPM, and ARIS Aware).

For information on the general use of these products, refer to the online help and technical documentation.

System administrator

The system administrator learns how to

The system administrator should be familiar with the handling of PPM Customizing Toolkit.

For information on using the CTK, refer to the technical documentation of PPM.

Examples

The examples described in this manual are based on the financial service processes to improve the car loan banking at United Motor Group (UMG). The ARIS models used in the examples are located in the United Motor Group demo database. The corresponding examples in PPM are available in the PPM demo client umg_en.