Support

If you have any questions on specific installations that you cannot perform yourself, contact your local Software AG sales organization. To get detailed information and support, use our websites.

If you have a valid support contract, you can contact Global Support ARIS at: +800 ARISHELP. If this number is not supported by your telephone provider, please refer to our Global Support Contact Directory.

ARIS Community

Find information, expert articles, issue resolution, videos, and communication with other ARIS users. If you do not yet have an account, register at ARIS Community.

Software AG Empower Portal

You can find documentation on the Software AG Documentation website. The site requires credentials for Software AG's Product Support site Empower. If you do not yet have an account for Empower, send an e-mail to empower@softwareag.com with your name, company, and company e-mail address and request an account.

If you have no account, you can use numerous links on the TECHcommunity website. For any questions, you can find a local or toll-free number for your country in our Global Support Contact Directory and give us a call.

TECHcommunity

On the TECHcommunity website, you can find documentation and other technical information:

Empower (login required)

If you have an account for Empower, use the following sites to find detailed information or get support:

Software AG Managed Learnings

Get more information and trainings to learn from your laptop computer, tablet or smartphone. Get the knowledge you need to succeed and make each and every project a success with expert training from Software AG.

If you do not have an account, register as a customer or as a partner.