For each setup procedure described in this document, the following general prerequisites must be met. Additional prerequisites are listed in related procedure descriptions.
Prerequisites
Make sure that the hard and software requirements are met (see: ARIS System Requirements.pdf).
Make sure that the FONTCONFIG Linux package is installed on the Linux operating system together with all required fonts. Otherwise fonts are not visible in ARIS and unreadable text is displayed.
It is a good idea to read the ARIS Release Notes.pdf for last-minute information which could not be included in this document anymore.
If virus scanners are active on application servers used by ARIS, the performance of Java-based ARIS software is seriously reduced by on-access scanning. By automatically removing suspicious files mandatory for ARIS operations, quarantining can lead to malfunctions or a complete failure of ARIS. We therefore strongly recommend that you exclude the ARIS installation directory from on-access scanning to prevent performance impact. Scan the directory on a regular basis using a schedule. The scan should run outside of typical working hours. As some virus scanners detect false-positives, we recommend that you limit the scan to executable files only, for example, *.exe and *.jar. Known cases of false-positives are, for example, Windows Defender Antivirus blocking *.pos files (elastic runnable) or McAfeeTM slowing down report execution and failing ARIS setups. Make sure that the overnight scan does not quarantine suspicious files immediately so that further inspection can be performed by ARIS Global Support. If you scan network traffic, this can also result in performance problems with ARIS. To prevent this, exclude the IP addresses of the ARIS Server nodes or the ARIS processes from these network scans.
If you want to import the ARIS license file during the setup procedure, make sure to have the zip file saved on this computer. Otherwise licenses must be imported after the installation.
You need access to the *.rpm files (DVD (Linux) folder Setups\Linux <system>\ARIS_Admin, ARIS_Agent, ARIS_Cloud_Controller, and ARIS_Scriptrunner).
In the Linux operating system the port 14000 must be open.
In the Windows operating system the ports 13131-13140 must be open to give access to the setup repository server.