Use
This report provides the answers to the following questions and provides a general overview:
The report provides various parameters allowing customizing without changing the report code.
Output
Generates the CMX_ANALYZE_CUSTOMER_EXPERIENCE.XML file. The Get a general overview document is stored in this subfolder: ARIS document storage/Dashboarding/<database name; default=United Motor Group>/CXM.
The report result is used as input for the CXM - Analyze customer experience data feed. This data feed is related to the Customer experience and Customer journey map dashboards.
Context
Database