Restore tenant from backup file

You can restore the tenant based on a backup file that you have downloaded from its backup list.

Prerequisites

Warning

No user can work on this tenant during the restore process. All current data of a running tenant will be deleted and replaced by the data of the backup file. Data related to ARIS Administration will not be deleted but merged. The tenant name and current user data will be untouched. If users were deleted after the tenant has been backed up, these users will be available again. Make sure to delete those users.

Process Governance backup archives greater than 2 GB might lead to insufficient TEMP space issue when restoring them into ARIS with Oracle back end. For such large backups, extend the temp tablespace size before restoring operation executed.

To avoid data inconsistencies and possible data loss, you must not perform any of the following activities in parallel, neither manually nor scheduled:

- Deleting any Process Governance process instance, process version, or process

- Archiving Process Governance process instances

- Backup/restore tenant (containing Process Governance or ARIS document storage data)

Procedure

  1. Click Tenants.
  2. Back up the current status of the tenant. If changes made since the last backup have not been entirely saved, you can restore them.
  3. At the end of the row for the tenant you want to restore, click More More > Restore. A dialog of the same name opens.
  4. Click OK in the Warning dialog. The Restore tenant dialog opens.
  5. Click File.
  6. Click Select.
  7. Navigate to the directory to which you have downloaded the backup file.
  8. Double-click the archive file you want to use to restore the tenant. The .crypt extension indicates encrypted backup files. For these files the related encryption password is required to restore a tenant.
  9. If you have selected an encrypted backup file, enter the password used for encryption.
  10. Click Next and select the content to be restored.
  11. Click OK.

The tenant is restored. All data is overwritten with the data version from the backup. Changes made and data added since the last backup are lost.

Administrators can restore lost data if the data has been manually backed up before restoring the tenant (see Prerequisites).

If you have restored a tenant from an ARIS 10 SR5 backup file or earlier containing ARIS document storage data, you must adjust the timestamps manually (see y-admintool.bat command-line tool).

See also

Restore tenant from backup list (from Tenants page)

Restore tenant from backup list (from Backups page)