Back up user management data

You can create a backup file based on the data in user management. Optionally, you can include the user statistics.

To avoid data inconsistencies and possible data loss, you must not perform any of the following activities in parallel, neither manually nor scheduled:

- Deleting any Process Governance process instance, process version, or process

- Archiving Process Governance process instances

- Backup/restore tenant (containing Process Governance or ARIS document storage data)

Prerequisites

Procedure

  1. Click User management User management. The list of users is displayed.
  2. Click Additional functions Additional functions.
  3. Click Back up user management data Back up data. The Back up user management data dialog opens.
  4. Enter a password and confirm it. The password is required for restoring this file.
  5. Optionally, you can include the user's photos in the data backup.
  6. Click Start.

The user management data is saved in JSON format in a ZIP file. The file is separated into several areas to enable even large data volumes to be saved easily: users, user groups, user settings, licenses, license rules, pictures, privileges, configuration, and charts. Backups from an ARIS installation version 9.7 and older can be restored. Backups from the current ARIS installation cannot be restored in older versions.