Use
This report answers the following questions:
The report provides various parameters allowing customizing without changing the report code.
Output
Generates the CXM_CRITICAL_JOURNEYS.XML file. The Which customer journey/customer lifecycle stage is the most critical? document is stored in this subfolder: ARIS document storage/Dashboarding/<database name; default=United Motor Group>/CXM.
The report result is used as input for the Customer Experience (CXM) dashboards.
Context
Database