You may open Apama Support Incidents online via the eService section of Empower (http://empower.softwareag.com). If you are new to Empower you can send an email to empower@softwareag.com with your name, company, and company email address to request an account.

If you have any questions you can find a local or toll-free number for your country in our Global Support Directory at https://empower.softwareag.com/public_directory.asp and give us a call.