Online Information and Support

Product Documentation

You can find the product documentation on our documentation website at https://documentation.softwareag.com.

In addition, you can also access the cloud product documentation via https://www.softwareag.cloud. Navigate to the desired product and then, depending on your solution, go to “Developer Center”, “User Center” or “Documentation”.

Product Training

You can find helpful product training material on our Learning Portal at https://knowledge.softwareag.com.

Tech Community

You can collaborate with Software AG experts on our Tech Community website at https://techcommunity.softwareag.com. From here you can, for example:

Product Support

Support for Software AG products is provided to licensed customers via our Empower Portal at https://empower.softwareag.com. Many services on this portal require that you have an account. If you do not yet have one, you can request it at https://empower.softwareag.com/register. Once you have an account, you can, for example:

  • Download products, updates and fixes.

  • Search the Knowledge Center for technical information and tips.

  • Subscribe to early warnings and critical alerts.

  • Open and update support incidents.

  • Add product feature requests.