Possible
problem
The network connection to the OpenVMS system is not working or your
OpenVMS login information is incorrect.
Solution
Make sure you can access the OpenVMS system from your computer using
the server name, user name, and password you are using with CONNX.
If you are using TCP/IP to make the connection to your OpenVMS system,
use a TCP/IP utility such as Telnet or FTP to verify that you can
connect to the system.
Use the same server name or address, OpenVMS user name, and password
that you are using with CONNX.
If you cannot make a connection from your computer with any of the
utilities, contact your network administrator for help in resolving
network problems.
Possible
problem
The OpenVMS login information stored for your CONNX integrated login
account in the CONNX CDD is incorrect.
Solution
Use the Database Account Management option under Security on the File
menu to verify that the stored OpenVMS login information for the CONNX
integrated login account is correct. Modify the information for your
account and save your changes by selecting Save on the File menu.
Possible
problem
The CONNX TCP/IP Spawner process is not running on your OpenVMS system.
Solution
The CONNX TCP/IP Spawner process listens for incoming connection requests
from computers running the CONNX client software. The process creates
CONNX server processes in response to connection requests from the
CONNX client software.
The name for the server process is CNXRUN90_MAIN or CNXRUN90_MAIN. The following DCL commands will determine whether the process is running on a selected OpenVMS system:
$ SHOW SYSTEM /OUTPUT = TEMP.TXT
$ SEARCH TEMP.TXT CNXRUN
If the second command generates the message “%SEARCH-I-NOMATCHES, no strings matched,” then the CONNX TCP/IP Spawner process is not running on the system. Start the CONNX TCP/IP Spawner process with the following DCL command:
$ @CNXSVR START
This command requires that the CONNX logical name CNXSVR be defined as equivalent to the OpenVMS file specification for the CNXSVR.COM file (normally, SYS$COMMON:{CONNX}CNXSVR.COM).
CONNX
OpenVMS Installation Procedure