Do not install a CONNX product unless a valid license has been purchased or an evaluation license has been issued for the product. The CONNX End User License Agreement (EULA) governs the use of CONNX products.

Software must not be transferred from one computer to another or to another portion of a network before CONNX registration procedures have been completed or without the written consent of CONNX Solutions.

This guide assumes that the user has some familiarity with the OpenVMS Operating System, or that of the server upon which your database resides, and with the operating system on the PC on which the CONNX client software is installed. CONNX client software is available for Microsoft®Windows operating systems, Linux, HP-UX, Solaris, AIX, and Java-compatible platforms. For information about the OpenVMS operating system, consult OpenVMS documentation or Compaq technical support. For information on a Wondows computer’s operating system consult the accompanying documentation, the online help for the operating system, or Microsoft technical support.

If problems occur during the installation or operation of CONNX, contact the authorized CONNX reseller or CONNX Technical Support as follows:

 

Telephone: (888) 930-2727 (For users with a Maintenance Support Contract)

Telephone: (425) 519-6600 (For international inquiries)

Fax: (425) 519-6601

E-mail: support.products@connx.com

 

If CONNX was purchased through a value-added reseller (VAR), please contact the reseller for support. Reseller contact information is available at http://www.connx.com

CONNX Technical Support personnel are available Monday through Friday, between 6:00 a.m. and 5:00 p.m., Pacific Time. For questions regarding maintenance support, see the CONNX contract for details.

It is important that each copy of CONNX is registered either by completing the registration card supplied with the CONNX CD-ROM or by visiting the CONNX Web site at http://www.connx.com/products/registration.asp

Proper registration ensures receipt of Service Pack notices, tips, and hints for CONNX operation, related CONNX information, and uninterrupted technical support.

Information about patches that have been issued since the last full release of the CONNX product is available at http://www.connx.com/products/updatedownload.asp