This document describes the uninstallation of Entire Net-Work Client on all the platforms it supports.
Important:
When you uninstall Entire Net-Work Client on Windows systems, the license file is
deleted (Note that on UNIX systems, it is not
deleted.) Management of the license file is, therefore, your
responsibility. Make sure that you have a copy of the file before doing the
uninstall.
This section describes how to uninstall Entire Net-Work Client on Windows.
Notes:
The complete uninstallation of Entire Net-Work Client on Windows involves the uninstallation of the following software:
Entire Net-Work Client-specific software
Software AG Directory Server software
Entire Net-Work Administration Open Systems, System Management Hub, Software AG Common Tomcat, and Software Common Java software components. These components must always be uninstalled in the following order:
Entire Net-Work Administration Open Systems
System Management Hub (SMH)
Software AG Common Tomcat Package
Software AG Common Java Package
The environment variable WCPDIR is removed when you uninstall this
product. The environment variable SAG_COMMON
is
not removed; it may or may not be used by other installed Software AG
products.
To uninstall Entire Net-Work Client on Windows:
If you are running the Entire Net-Work Client as a Windows service, stop the service before you start these steps. This uninstallation procedure will uninstall the service, but it cannot do so if the service is running. If you do not uninstall the service (or if its uninstallation fails) and you try to reinstall Entire Net-Work Client later, errors will occur when you try to use your new Entire Net-Work installation.
Go to the Control Panel.
In WIndows XP environments, select Add/Remove Programs.
In Windows 7 environments, select Uninstall or Change a Program.
Locate Software AG Entire Net-Work Client v.r.m (where v.r.m are the version, release, and modification levels of the Entire Net-Work Client code).
In Windows XP environments, click on the associated
button.In Windows 7 environments, double-click on Software AG Entire Net-Work Client v.r.m.
The InstallShield Wizard is invoked.
in Windows XP environments, select Welcome panel and click . Click for any verification messages.
on theIn Windows 7 environments, click
to start the uninstallation.The Setup Status panel appears on which you can watch the progress of the uninstallation.
When the uninstallation has completed, the Finish panel appears. Click
to end the uninstallation.Alternatively, when you try to install this version of the product, the InstallShield automatically detects whether another version is already installed and prompts you to remove it.