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— Entire Net-Work Client Installation and Administration —

Uninstalling Entire Net-Work Client

This document describes the uninstallation of Entire Net-Work Client on all the platforms it supports.

Uninstalling Entire Net-Work Client on Windows

Important:
When you uninstall Entire Net-Work Client on Windows systems, the license file is deleted (Note that on UNIX systems, it is not deleted.) Management of the license file is, therefore, your responsibility. Make sure that you have a copy of the file before doing the uninstall.

Uninstalling Entire Net-Work Client on Windows

This section describes how to uninstall Entire Net-Work Client on Windows.

Notes:

Uninstalling will not remove any files that were not originally installed by the Entire Net-Work Client installation tool. For example, files modified, expanded, moved, or introduced after installation must be removed manually.
Uninstalling will stop Entire Net-Work Client.
Uninstalling will remove the license file.

The complete uninstallation of Entire Net-Work Client on Windows involves the uninstallation of the following software:

Entire Net-Work Client-specific software
Software AG Directory Server software
Entire Net-Work Administration Open Systems, System Management Hub, Software AG Common Tomcat, and Software Common Java software components. These components must always be uninstalled in the following order:
1. Entire Net-Work Administration Open Systems
2. System Management Hub (SMH)
3. Software AG Common Tomcat Package
4. Software AG Common Java Package

The environment variable WCPDIR is removed when you uninstall this product. The environment variable SAG_COMMON is not removed; it may or may not be used by other installed Software AG products.

To uninstall Entire Net-Work Client on Windows:

If you are running the Entire Net-Work Client as a Windows service, stop the service before you start these steps. This uninstallation procedure will uninstall the service, but it cannot do so if the service is running. If you do not uninstall the service (or if its uninstallation fails) and you try to reinstall Entire Net-Work Client later, errors will occur when you try to use your new Entire Net-Work installation.
Go to the Control Panel.
In WIndows XP environments, select Add/Remove Programs.

In Windows 7 environments, select Uninstall or Change a Program.
Locate Software AG Entire Net-Work Client v.r.m (where v.r.m are the version, release, and modification levels of the Entire Net-Work Client code).

In Windows XP environments, click on the associated Change/Remove button.

In Windows 7 environments, double-click on Software AG Entire Net-Work Client v.r.m.

The InstallShield Wizard is invoked.
in Windows XP environments, select Remove on the Welcome panel and click Next. Click OK for any verification messages.

In Windows 7 environments, click OK to start the uninstallation.

The Setup Status panel appears on which you can watch the progress of the uninstallation.
When the uninstallation has completed, the Finish panel appears. Click Finish to end the uninstallation.

Alternatively, when you try to install this version of the product, the InstallShield automatically detects whether another version is already installed and prompts you to remove it.

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