This document describes the uninstallation of Entire Net-Work Client on all the platforms it supports.
Important:
When you uninstall Entire Net-Work Client on Windows systems, the license file is
deleted (Note that on UNIX systems, it is not
deleted.) Management of the license file is, therefore, your
responsibility. Make sure that you have a copy of the file before doing the
uninstall.
This section describes how to uninstall Entire Net-Work Client on Windows.
Notes:
The complete uninstallation of Entire Net-Work Client on Windows involves the uninstallation of the following software:
Entire Net-Work Client-specific software
Software AG Directory Server software
Software AG's System Management Hub (SMH)
The environment variable WCPDIR is removed when you uninstall this
product. The environment variable SAG_COMMON is
not removed; it may or may not be used by other installed Software AG
products.
To uninstall Entire Net-Work Client on Windows:
If you are running the Entire Net-Work Client as a Windows service, stop the service before you start these steps. This uninstallation procedure will uninstall the service, but it cannot do so if the service is running. If you do not uninstall the service (or if its uninstallation fails) and you try to reinstall Entire Net-Work Client later, errors will occur when you try to use your new Entire Net-Work installation.
Go to Start/Settings/Control Panel.
Select Add/Remove Programs.
Select Software AG Entire Net-Work Client v.r.m (where v.r.m are the version, release, and modification levels of the Entire Net-Work code) and click on the button.
The InstallShield Wizard is invoked.
Select Remove on the Welcome panel and click . Click for any verification messages.
The Setup Status panel appears on which you can watch the progress of the uninstallation.
You may be prompted for the uninstallation of the Software AG Directory Serverand SMH. In these cases, select the option appropriate for your site. If these components are needed by other Software AG products that are still installed, do not uninstall them.
When the uninstallation has completed, the Finish panel appears. Click to end the uninstallation.
Alternatively, when you try to install this version of the product, the InstallShield automatically detects whether another version is already installed and prompts you to remove it.
