You can view the current Entire Net-Work Client log file or start a new one. This document describes both processes.
To list and review the current Entire Net-Work Client log file:
Make sure you have accessed the System Management Hub.
Select and expand Entire Net-Work Client from the list in tree-view to access the Entire Net-Work Client administration area.
Select and expand Clients from the Entire Net-Work Client sublist.
A list of machine names appears. The machines listed are computers on which clients managed by this installation of the System Management Hub are defined.
Select and right-click on the client machine on which the client is defined. Then select the option from the resulting drop-down menu.
The current log file for the client machine appears in detail-view.
You can close the current Entire Net-Work Client log file and start a new one at any time. The original log file is retained, but is renamed with a name in the format netxxxxx.log, where xxxxx is an automatically assigned sequence number for the log file. For example, the first retained log file is assigned the name net00000.log, the second is assigned the name net00001.log, and so on. The older log files, therefore, have the lower sequence numbers. The current log file is the file named net-svc.log.
Entire Net-Work Client log files are stored in the logsvc directory wherever Entire Net-Work Client is installed. For example, the default location in Windows environments is Program Files\Software AG\Entire Net-Work Client\logsvc.
To close the current Entire Net-Work Client log file and start a new one:
Make sure you have accessed the System Management Hub.
Select and expand Entire Net-Work Client from the list in tree-view to access the Entire Net-Work Client administration area.
Select and expand Clients from the Entire Net-Work Client sublist.
A list of machine names appears. The machines listed are computers on which clients managed by this installation of the System Management Hub are defined.
Select and right-click on the client machine in which the client is defined. Then select the option from the resulting drop-down menu.
A prompt appears in detail view inquiring whether you want to close the current log file and start a new one.
Click at the prompt.
The current log file is closed and a new one is started.
