Activities such as imports from IT Inventory, as well as errors are logged in different files depending on the component, for example, inventoryImport-<Version.Build>_0.log. If problems occur during operation, you can use the log files to find and resolve errors. If you cannot solve the problems and have a maintenance agreement, please send an error description and the ZIP archives containing collected log files as well as the entire contents of the log and config directories to the ARIS Global Support via Empower. The log file names and the logging configuration are defined in the file. <ARIS installation path>/ARIS10.0/server/bin/work/work_businesspublisher_<s, m or l>/base/logs and /conf.