Before you perform an update installation, please make sure to save all tenant's important data before starting the setup process. Administrators can save tenant data in different ways.
By default, backups are stored in the ARIS Server installation directory (..\server\bin\work\work_umcadmin_<s, m or l>\backup). If you have not yet defined a different folder on a physical drive, make sure to save the backup folder. As the default backup folder is overwritten by the update, all backups are lost.
If you use an external database management system, backup these systems before running an update setup. If the update process fails all ARIS runnables will be restored automatically. In case of a failed update you will be able to restore the ARIS content managed from the external database systems, too. We recommend making a backup of your ARIS related relational database management system.
You can also save data individually:
Database
In ARIS Designer on the Administration tab, using the Backup functionality.
On the command line tool ARIS Server Administrator, using the backup or backupasn commands.
In ARIS Server Administrator, use the backupsystemdb command to backup filters, method modifications (such as user defined attributes, model types etc.), configuration, queries, report scripts, macros and semantic checks. Alternatively, you can back up the data mentioned before individually as follows.
Filter
In ARIS Designer on the 'Administration' tab, using the function Export.
Method, configuration, and queries
In ARIS Server Administrator, using the backupsystemdb command.
Report scripts, macros and semantic checks
In ARIS Designer on the Administration tab individually backup scripts with the function Export in the pop-up menu for a script. If you have adapted standard scripts and standard files instead of copies the individual backup is mandatory. All standard scripts and standard files will be overwritten by an updated. Modifications will be lost.
In ARIS Server Administrator, using the backupsystemdb command.
Queries and ad hoc analyses
In ARIS Designer on the Administration tab with the Back up analysis data function.
When you perform an update installation, add languages, or uninstall a component, the relevant files and directories are backed up automatically. A selection of files is listed here to provide examples for server installations:
Portal configuration and modification sets
You can back up the configurations that you configured via the graphical user interface in ARIS Administration on the Configuration tab with the Backup function (Portal > Manage views).
The default and the classic configuration set must not be modified. These sets, holding all new features, are used as template for all future modification sets. The default and the classic configuration sets are automatically updated.
If the default or the classic configuration set was modified on file level, all changes are lost after the update. To keep the modifications, proceed as follows:
Copy the folders of the modified default or custom configuration sets from <ARIS installation path>\server\bin\work\, for example:
After the update, the content of the default and the classic folders are updated, and your modifications are lost. Paste the copied folders into the <ARIS installation path>\server\bin\work\ subfolders, for example:
To make the content update-proof, the folder must be named other than default, for example, customized_default.
New ARIS functionality will not be available in the copied configuration sets. You can manually copy additional lines from the updated default or classic configuration sets and paste them to the related customized configuration sets.
This advanced configuration requires high knowledge on XML configuration, that can be acquired in the 742-<ID> ARIS Connect Portal Configuration training. Errors in XML configuration files may cause strong impact. You might not be able to start ARIS Connect again.
Depending to the level of customization, you are recommend using a prepared customization package obtained by the original customizer. If you need help, contact Software AG for a customization request. Customization and training services are not subject to the standard Software AG software maintenance agreement. Configuration changes can only be performed by Software AG if you requested and agreed on them.