After the ARIS Server installation has completed on a Linux operating system, the aris10 user is locked and has no password. Command-line tools (sh files), such as ARIS Server Administrator or ARIS Cloud Controller can only be started by the aris10 user related to the ARIS Agent.
As an ARIS user that has no root privileges, you must make sure that the files have the correct ownership (aris10).
After installation please check the system.To prevent unauthorized access, you must change initial passwords and optionally define security settings for passwords. Depending on the features you want to use in ARIS additional modifications are required.
Procedure
To do so, start ARIS Cloud Controller (su -c acc10.sh aris10). If you have changed the ARIS Agent's default user credentials during this procedure, you will be prompted for that password you have chosen.
As the internal ARIS user running all runnables has no root privileges all privileged ports (<1024) cannot be used. To run ARIS under a privileged port you need to redirect the ports.
The state of all runnables represented by their instance IDs is listed. Possible states are:
The runnable state is not yet known. This state is shown directly after ARIS Agent was started.
The runnable is starting, but this process is not complete yet.
The runnable is running.
The runnable is not in use. It has been deactivated manually and can be activated if necessary.
This runnable is deactivated if ARIS Server was installed without ARIS Aware.
This runnable started and crashed. ARIS Agent will attempt to automatically restart the runnable momentarily.
This runnable has crashed. ARIS Agent has given up trying to restart the runnable.
If you want more detailed information on health checks, please refer to the ARIS System Monitoring guide. If a runnable does not start properly, read the Basic Troubleshooting guide.
Warning
To prevent unauthorized access to the ARIS system, after installation or data migration, always change the default passwords of the arisservice user, the guest user, the system user and the superuser user on all operational tenants, as well as on the infrastructure tenant (master). It is mandatory to provide administrator permissions to different users and/or make sure to not lose the superuser's password. Otherwise the system will not allow administrator access. If you did not change the ARIS Agent user's credentials during the setup process, please at least change the ARIS Agent user's password manually.
By default, the elastic_<s, m, or l> runnable (Elasticsearch) uses generic user credentials required for communication with other ARIS runnables. You can check and change the user name and the password if required.
If you have created additional tenants, users and licenses must be managed for each additional tenant.
ARIS Connect is installed and running.
You can stop ARIS Server using the Stop ARIS Server link in the Windows start menu or enter stopall in the ARIS Cloud Controller (see ARIS Cloud Controller (ACC) Command-line Tool).